Best Insurance Reviews in Seattle, Washington
We love feedback from our clients, it's the only way we can really know if we are delivering great service, and it's the only way for others to know what we mean when we say we provide service that exceeds expectations.
Reviews from Around the Web:
- TTrish Hughes reviewed Northwest Insurance Group on Google:
Aug 07, 2023
★★★★★
Owner:Aug 07, 2023
Ah, Thank You Trish!
- Ddavid Lytle reviewed Northwest Insurance Group on Google:
Jul 27, 2023
★★★★★
Spot on for all my insurance needs! They really are customer orientated!!
View ReplyNorthwest Insurance Group Inc:Aug 02, 2023
Thank you, David, for your kind words! We're delighted to hear that we were able to meet all your insurance needs and provide you with excellent customer service. At Northwest Insurance Group Inc., our priority is always ensuring our clients' satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out.
- PPatti S. reviewed Northwest Insurance Group on Yelp:
Jul 25, 2023
★★★★★
Before Northwest Insurance Group merged with Merrill and Merrill insurance we were with Merrill and Merrill Ins for many years, always receiving excellent service. Northwest Insurance Group is continuing to offer this excellent service. Recently our car was totaled by another driver running a red light. It was of course a very stress...
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- MMaor K. reviewed Northwest Insurance Group on Yelp:
Apr 05, 2023
★★★★★
Great service and very helpful I recommend her to all of my friends Thanks so much :):):):):)
- JJordan Deagle reviewed Northwest Insurance Group on Google:
Mar 22, 2023
★★★★★
I could not have asked for more from my agent (Natalie Merrill). She was the consummate professional: an industry-expert, customer obsessed, and kind -- who went above and beyond to ensure we came away with the very best of all options. If you're searching for an insurance agent, look no further. Ask for Natalie....
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View ReplyNorthwest Insurance Group Inc:Mar 22, 2023
Thank you for taking the time to share your experience with our agent, Natalie Merrill. We are thrilled to hear that she exceeded your expectations and provided you with excellent service. At Northwest Insurance Group Inc, our team always strives to deliver a positive experience for our clients, and your kind words are a testament to our efforts.
- JJenny K. reviewed Northwest Insurance Group on Yelp:
Mar 09, 2023
★★★★★
Northwest Insurance Group is exactly the kind of insurance agency you want. John and Ruth have provided me great service over the past few years - quickly processing things when needed when buying a home, making sure I'm getting the best prices and coverage when my policies are up for renewal, and providing expertise as I have new ne...
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- BBrady Mauermann-Peterson reviewed Northwest Insurance Group on Google:
Feb 03, 2023
★★★★★
The process was quick and easy- my agent answered all of questions and gave me a same day quote. And my new insurance saves me $100 a year :)...
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View ReplyOwner:Feb 04, 2023
Thanks Brady! Appreciate your taking the time to drop us a review!
- MMark Browne reviewed Northwest Insurance Group on Google:
Dec 11, 2022
★★★★★
Mark Browne gave Northwest Insurance Group a 5 star rating on Google
View ReplyNorthwest Insurance Group Inc:Jan 23, 2023
Thank you for taking the time to leave a review, Mark! We appreciate your feedback and are glad to hear that you had a positive experience with Northwest Insurance Group Inc.
- OOmar H. reviewed Northwest Insurance Group on Yelp:
Nov 17, 2022
★★★★★
Our agent Natalie is the real deal. She will dig deep until she gets you the best deal. Very responsive and polite person too....
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- MManeesh J. reviewed Northwest Insurance Group on Yelp:
Nov 11, 2022
★★★★★
Natalie has been my insurance agent for the last 5 years and has been super responsive and helpful all the time. I really appreciate the quick response and turn around time on my requests. I have been insuring my car for the last 5 years and my house for the last 1 year and will continue to do so. Thanks for being my insurance agent....
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- RRobert I. Fink reviewed Northwest Insurance Group on Google:
Nov 08, 2022
★★★★★
My agent at Northwest Insurance Group thoroughly explained my policy options, answered my questions in ways I could easily understand, and made reasonable suggestions after listening to my needs and concerns. Their prices were also very competitive....
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View ReplyNorthwest Insurance Group Inc:Dec 06, 2022
Thanks for the kind word, Robert, and thank you for taking the time to do a review of your experience!
- EEbah Krou reviewed Northwest Insurance Group on Facebook:
Oct 14, 2022
★★★★★
My colleague referred me to MRS. Kristina Scott. He and his family congratulated her and said she was friendly with the military, so I decided to contact her. From the first interaction, I was very satisfied. She was clearly very knowledgeable and seemed dedicated to her clients. At the start of my investment I was apprehensive about...
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- SSanni Uthman Danfodio reviewed Northwest Insurance Group on Facebook:
Oct 10, 2022
★★★★★
My colleague referred me to MRS. Kristina Scott. He and his family congratulated her and said she was friendly with the military, so I decided to contact her. From the first interaction, I was very satisfied. She was clearly very knowledgeable and seemed dedicated to her clients. At the start of my investment I was apprehensive about...
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- TTori H. reviewed Northwest Insurance Group on Yelp:
Sep 13, 2022
★★★★★
I have an old 4x4 truck which has several expensive repairs on the horizon. Mom (age 90) is struggling to get in. Gas prices are sky high, so I'm looking for a low gas mileage older vehicle with less than 100,000 miles. I gave John a list of 4 vehicles I am considering PLUS some variables around towing my trailer. He gave me the insu...
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- SSteve Neilsen reviewed Northwest Insurance Group on Google:
Aug 23, 2022
★★★★★
Can't say enough good about Northwest Insurance Group. They know what they are talking about. They insure my residence and my rental property. Personal service. West Seattle customer, West Seattle Insurance Co. What could be better.Thank You John........
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View ReplyOwner:Aug 23, 2022
Thank you Steve!!
- DDoug Sandstedt reviewed Northwest Insurance Group on Google:
Jul 12, 2022
★★★★★
Can't recommend NIG enough. I've worked with Natalie Merrill for years for many home, auto, rental and commercial policies - she's always been a huge help in finding the best policies to match my needs and help with claims when needed. Truly an unmatched level of service compared to other agents/brokers I've worked with....
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View ReplyOwner:Aug 04, 2022
Thank You Doug! We are lucky to have Natalie with us!
- MMark Denniston reviewed Northwest Insurance Group on Google:
Apr 26, 2022
★★★★★
I have always been very impressed with NW Insurance Groups responses to my questions or concerns. I actually had a claim which I was having great difficulties with in trying to negotiate a fair Settlement. After speaking with John about my concerns he stepped in to help. Needless to say he was able to get the adjuster to understa...
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- MMichael Bunker reviewed Northwest Insurance Group on Google:
Mar 17, 2022
★★★★★
Michael Bunker gave Northwest Insurance Group a 5 star rating on Google
- BBruce Simian reviewed Northwest Insurance Group on Google:
Feb 07, 2022
★★★★★
I've had my small business for over 20 years and have been with them the whole time. Through thick and thin they always are there with important reminders and tip top communication and service. The whole crew is great!...
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View ReplyNorthwest Insurance Group Inc:Feb 07, 2022
Thanks, Bruce, for staying with us and allowing us to earn your business over such a long time!
- RRichard Evans reviewed Northwest Insurance Group on Google:
Jan 05, 2022
★★★★★
The team at Northwest Insurance Group is the best! I cannot recommend any else for better quality of service....
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View ReplyOwner:Jan 06, 2022
Thank you so much!
- SSharath B. Reddy reviewed Northwest Insurance Group on Google:
Dec 07, 2021
★★★★★
Timely and accurate answers to questions. Would recommend without hesitation.
View ReplyNorthwest Insurance Group Inc:Feb 07, 2022
Thanks so much, Sharath, for the review!
- BBarney the Business Guy Cohen reviewed Northwest Insurance Group on Google:
Aug 27, 2021
★★★★★
Owner:Sep 03, 2021
Thank you for the great feedback, Barney the Business Guy Cohen! We're happy to hear our customer service department has taken care of you. We appreciate you taking the time to leave us 5 stars.
- AAudrey Dhanani reviewed Northwest Insurance Group on Google:
Jul 28, 2021
★★★★★
Quick, friendly, helpful insurance agency! They didn't have the policy I needed for my particular company, but they knew where to send me which is something any prospectively client would appreciate. They saved me hours of searching for what I need. Cheers!...
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View ReplyOwner:Aug 18, 2021
That's great news Audrey, we are so glad to be of assistance. Thank you for letting is know how your experience was, we appreciate the 5 stars!
- CChris Moore reviewed Northwest Insurance Group on Google:
Jun 18, 2021
★★★★★
Fast, responsive, pleasant to work with. Saved a lot of money too!
View ReplyOwner:Aug 18, 2021
Excellent Chris, we are so happy to hear your experience was a good one. Thank you for taking the time to drop us a review, we appreciate it!
- RRichard Hyman reviewed Northwest Insurance Group on Google:
May 18, 2021
★★★★★
When we moved to Seattle twenty-four years ago we transferred our insurance company to their local representative. The agency changed hands and the service decreased. An incident occurred that caused us to reconsider our situation. Via Yelp we discovered top rated Northwest Insurance Group a few blocks away. Met with Ruth Sarvis who...
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View ReplyOwner:Aug 18, 2021
I will pass this kind review over to to Ruth. She is great. Thank you!
- PPhil Jones reviewed Northwest Insurance Group on Google:
Mar 18, 2021
★★★★★
Ruth has been most helpful with insurance needs specifically with my vehicles. I mentioned , since working now from home that I am not driving nearly as much as before COVID. That significantly reduced the vehicle premiums. Thank you!...
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View ReplyOwner:Aug 18, 2021
Thank You Phil!
- SScott S. reviewed Northwest Insurance Group on Yelp:
Feb 19, 2021
★★★★★
Northwest Insurance Group is the best! I have consistently been happy with their service for more than ten years and we've done everything from insuring multiple houses to filing a claim on lost jewelry. They are the best and I've even emailed John with a question before and he forwarded it over to someone who could answer even when...
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- JJames Le reviewed Northwest Insurance Group on Google:
Feb 18, 2021
★★★★★
John and his team are so responsive. My new apartment needed updated documentation for my insurance. After contacting John, I received what I needed within 24 hours....
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View ReplyOwner:Aug 18, 2021
Thank you very much for your 5-star review, James. We really do strive to make insurance a positive experience.
- CCalvin Azzola reviewed Northwest Insurance Group on Google:
Dec 18, 2020
★★★★★
Consistently the best deal because they shop around policies for you. You'll get a real human quickly when you call and they're very friendly. When you chat about policies with them, they talk to you like a real person would instead of a call center agent :)...
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View ReplyOwner:Aug 18, 2021
Calvin, Thank you for putting your confidence in us and happy to have been able to help! Thanks for taking the time to leave us a great 5 star review, we appreciate it.
- AAndrea Li reviewed Northwest Insurance Group on Google:
Dec 18, 2020
★★★★★
Agents at Northwest Insurance are awesome, went above and beyond on my insurance need. John is absolutely great to work with. He always has client's best interest in mind. He is the best insurance person I've ever had. Highly recommend....
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View ReplyOwner:Aug 18, 2021
Thank you for your business and kind words Andrea!
- CCamille Sheppard reviewed Northwest Insurance Group on Google:
Dec 18, 2020
★★★★★
I really value your advice. I feel like I'm being taken care of, not sold.
View ReplyOwner:Aug 18, 2021
Thank you Camille!
- SSusan Reid reviewed Northwest Insurance Group on Google:
Dec 18, 2020
★★★★★
Whenever I had a question or concern about any of my insurance policies, I contacted Ruth. Ruth would always respond immediately and took care of my issue. The service is amazing. Thank you!...
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View ReplyOwner:Aug 18, 2021
Hi Susan, I will share your comments with Ruth. Thank you so much!
- AAnita Shaffer reviewed Northwest Insurance Group on Google:
Dec 18, 2020
★★★★★
I have been a very pleased and appreciative client of Northwest Insurance Group for over 30 years. I love dealing with and supporting a small, local insurance office! Every time I call, whether the issue is minor or major, there is always a friendly person on the phone who knows me, greets me by name, understands my policy coverage,...
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View ReplyOwner:Aug 18, 2021
Thanks Anita! It has been our sincere pleasure to service your insurance needs and we are so glad your experience has been a positive one. We appreciate the 5 star review!
- SSharlene Cardoza reviewed Northwest Insurance Group on Google:
Nov 18, 2020
★★★★★
I am very pleased with Jessie's care and research to find the best quality and price for my insurance package. I am now paying less for both condo and auto insurance than I paid for auto only, with the same coverage! Jessie answered my many questions which helped me feel confident that I'd chosen the right insurance for me. Afte...
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View ReplyOwner:Aug 18, 2021
Sharlene, that is excellent savings! We appreciate you taking the time to leave us such a great 5 star review and Jessie appreciates the kudos. We are grateful for customers like you, thanks for the recommendations.
- AAT reviewed Northwest Insurance Group on Google:
Oct 18, 2020
★★★★★
Working with Ruth and her team at Northwest allows me to confidently put together insurance policies for me and my family that I can be confident with. Ruth carefully reviews all options and consistently provides accurate and experienced thinking to all of my insurance needs....
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View ReplyOwner:Aug 18, 2021
AT - thank you for the great 5 star review! We really appreciate your positive feedback, we are always here to help!
- JJane Scott reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Transferring my insurance to you has been a great experience! You took care of everything and it was painless for me!...
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View ReplyOwner:Aug 18, 2021
We are happy you are here. Let us know if there is anything we can do for you.
- RRandy Eakin reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
I can't walk in that place or phone and not feel like I'm either a huge important client and or good friend. I never feel like a number. Thank you!...
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- DDavid Lytle reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Awsome as always! This group is always spot on!! HIGHLY RECOMEND THEM.
- WWill Spruill reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Will Spruill gave Northwest Insurance Group a 5 star rating on Google
View ReplyOwner:Aug 18, 2021
Will - thanks for leaving us a 5 star review!
- NNancy Standifer reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Nancy Standifer gave Northwest Insurance Group a 5 star rating on Google
View ReplyOwner:Aug 18, 2021
Thanks for taking the time to give us a 5 -star review, Nancy
- AAllen Doepel reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Allen Doepel gave Northwest Insurance Group a 5 star rating on Google
- JJanet Hays reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Janet Hays gave Northwest Insurance Group a 5 star rating on Google
View ReplyOwner:Aug 18, 2021
Thank you Janet for leaving us a 5 star review! We appreciate it.
- CCharles K reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★☆
Nice business place. Good customer Service and very knowledgeable and staff
- Mmatthias scheiblehner reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
I have had nothing but the best of experiences working with John and Heather! Highly recommended!
View ReplyOwner:Aug 18, 2021
Thanks Matthias! It has been our sincere pleasure to service your insurance needs and we are so glad your experience has been a positive one. Thanks again, it means a lot to John, Heather, and the rest of the team here.
- DDoug Miller reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
I called looking for homeowner's ins with one company in mind and it was definitely a savings, but they found another that saved an additional $100...
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View ReplyOwner:Aug 18, 2021
Thank you Doug! It was a pleasure finding you the right coverage when you needed it! We do what we can to make insurance a little easier! Thanks for the review, we appreciate it!
- JJo Munson reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Owner:Aug 18, 2021
Thank you Jo, we value your business!
- QQian Nivan reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
Awsome. This lady called Heather helped me a lot. Good salesperson.
View ReplyOwner:Aug 18, 2021
Thank You!
- LLupine Miller reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★☆
I appreciate the prompt and friendly responses to my questions. Excellent customer service!
View ReplyOwner:Aug 18, 2021
Thank you so much!
- OOleg Veryovka reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
I dreaded the thought of switching my multiple insurance policies to a new provider and delayed shopping for new insurance for months. John made the process entirely hassle free, simple, and straightforward. I got better rates than my previous provider and enjoyed the interaction....
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View ReplyOwner:Aug 18, 2021
Thanks for the kind words Oleg!
- Hhazel knits reviewed Northwest Insurance Group on Google:
Aug 18, 2020
★★★★★
We recommend Heather Hanson from NW Insurance Group whenever we see questions about insurance from other small business owners. We had never had an insurance agent before - we always used online services which worked for a while until we outgrew them. When we decided to try out NW Insurance, Heather gave us multiple options for othe...
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View ReplyOwner:Aug 18, 2021
Thank you so much for your kind words. Heather is great!
- Jjan p. reviewed Northwest Insurance Group on Yelp:
Jun 25, 2020
★★★★★
John and his team at Northwest Insurance Group provided me with 31 years of excellent service. I just sold my home in West Seattle and now living outside of the State of Washington. I highly recommend Northwest Insurance Group. They are competent, efficient, honest, and a pleasure to deal with. Thanks for all the years of quality ser...
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- John Keane reviewed Northwest Insurance Group
Jan 28, 2020
Heather Hanson has always been very helpful and responsive when we needed anything.
John K., customer since 2015
- Nedzad Halilovic reviewed Northwest Insurance Group
Jan 22, 2020
I got an email not too long ago from Jessie I believe and she explained to me that re-structuring my coverage would save us some money and makes more sense. I love it how proactive your team members are. I also appreciate the fact that they don't try to cross sell me on every corner. We trust your team 100% and would recommend your company to others in a heart beat.
Nedzad H., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 15, 2020
Great response time, friendly and reliable.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Dec 20, 2019
Ruth always got back to me quickly with accurate information.
Customer since 1999
- Linda Peyton reviewed Northwest Insurance Group
Dec 12, 2019
Everybody is always eager to help and polite and I especially love working with Ruth as she always puts me at ease and has the answers
Linda P., customer since 2002
- Larry Johnson reviewed Northwest Insurance Group
Dec 11, 2019
Honest, prompt and always willing to help.
Larry J., customer since 2016
- James Gemmell reviewed Northwest Insurance Group
Dec 11, 2019
Every time I've had any kind of issue with L&I or with Washington State, I either call by phone or pop in. My concerns always evaporate! I hate bureaucracy and to have Northwest on my side literally means I can get on with my work without any anxiety.
James G., customer since 2015
- Megan Menkveld reviewed Northwest Insurance Group
Dec 10, 2019
You are always available and helpful.
Megan M., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 10, 2019
I am happy with the client-minded service at Northwest Insurance Group. I really appreciated the knowledge shared when I got a speeding ticket a couple of years ago and how that might impact my insurance rates. I also really appreciate how someone from your office recently reached out to me to see if I would be interested in an additional discount, which of course I would! I didn't even know it existed so I wouldn't have thought to ask. Thank you for your excellent customer service!
Customer since 2017
- Linda Chesney reviewed Northwest Insurance Group
Dec 08, 2019
Highly experienced and knowledgeable agents, and they are very focused on individual customer needs and expectations. Great service and love that their West Seattle office is so accessible for our community.
Linda C., customer since 2019
- Anonymous reviewed Northwest Insurance Group
Dec 06, 2019
Great customer service
Customer since 2018
- Manuel Alfau reviewed Northwest Insurance Group
Dec 06, 2019
My entire experience has been with Heather Hanson. Although we have never met in person, I feel that she has taken care of us like family. Anytime we have questions or need anything she has the knowledge and responds immediately to our requests. It's a pleasure to work with her and we will continue to do so!
Manuel A., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 04, 2019
Courteous, prompt service, very easy to work with
Customer since 2019
- Anonymous reviewed Northwest Insurance Group
Dec 04, 2019
I enjoy working with Venessa. She is knowledgable and professional.
Customer since 2019
- Anonymous reviewed Northwest Insurance Group
Dec 03, 2019
really helped us understand what we needed - personalized.
Customer since 2019
- Ramon Garcia reviewed Northwest Insurance Group
Nov 29, 2019
Prompt and professional service.
Ramon G., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Nov 29, 2019
You were responsive to all my questions. Service was great. Thanks
Customer since 2019
- Nathalie Martin reviewed Northwest Insurance Group
Nov 28, 2019
Everyone at Northwest Insurance Group is so responsive to their client needs, it makes you feel valued and you always know that your question will not go unanswered for very long! That is much appreciated! Thank you for being such a great agent!
Nathalie M., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Nov 26, 2019
After MANY YEARS of EXCELLENT service ~ skillfully managing our policies and always offering better solutions if needed ~ we are extremely grateful to work with this extraordinary team!
Customer since 1989
- Janet Phillips reviewed Northwest Insurance Group
Nov 23, 2019
I have been with Northwest Insurance Group for decades. They are top notch in every aspect. Highly recommend!
Janet P., customer since 1990
- Anonymous reviewed Northwest Insurance Group
Nov 16, 2019
Solid knowledge and excellent responsiveness
Customer since 2017
- William Gahart reviewed Northwest Insurance Group
Nov 15, 2019
Every time we have reached out for assistance with our insurance, NW Insurance has been ready and willing to help! We feel well taken care of.
William G., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 12, 2019
When I call everybody is so pleasant and helpful.
Customer since 2018
- Andy Laico reviewed Northwest Insurance Group
Nov 12, 2019
I've had really great success in my dealings with NW Insurance group and with Heather and Ruth especially. I've been well treated and well advised. What more could one ask ?
Andy L., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Nov 08, 2019
Friendly and easy to talk to good customers service
Customer since 2019
- Josh Wren reviewed Northwest Insurance Group
Nov 06, 2019
NW Insurance is always there for us whenever we need them! Great customer service. We feel like valued customers. Thank you!
Josh W., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 05, 2019
Ruth is so attentive and always able and available to answer questions and concerns. She is also able to find the right coverage for a variety of needs.
Customer since 2009
- Anonymous reviewed Northwest Insurance Group
Nov 01, 2019
Super helpful staff that gets answers quickly. Awesome to work with
Customer since 2018
- Errol Johansen reviewed Northwest Insurance Group
Oct 31, 2019
Ruth always takes my calls or calls me back immediately. She also found me an insurance product that I couldn't find anywhere else.
Errol J., customer since 2017
- Robert Kinzinger reviewed Northwest Insurance Group
Oct 30, 2019
Your office is always spot on in answering questions and getting back to us. Also, i feel you go to bat for us when it's reasonable.
Robert K., customer since 2014
- Brian Silkworth reviewed Northwest Insurance Group
Oct 30, 2019
For me, Ruth Sarvis is your secret weapon. Whenever I call, Ruth is cheerful, consultative, and gets the task done. I never get passed around and transactions are processed efficiently. I don't know if they call, but I often refer friends and clients (I'm a financial planner) to Ruth for their insurance needs.
Brian S., customer since 2017
- Debora Yeabsley reviewed Northwest Insurance Group
Oct 25, 2019
Ruth was great! She was able to find the right coverage ad set it up promptly. We recommended Ruth and NW to a friend.
Debora Y., customer since 2019
- Anonymous reviewed Northwest Insurance Group
Oct 17, 2019
My interests are your interests. You are all trustworthy and do your research to answer my questions very promptly.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 05, 2019
Always helpful friendly knowledgeable staff.
Customer since 1991
- Anonymous reviewed Northwest Insurance Group
Oct 03, 2019
Great and prompt service. There is always someone to talk to and issues are understood and solved quickly
Customer since 2012
- Heidi Keller reviewed Northwest Insurance Group
Oct 02, 2019
Good service. Always there when I need help.
Heidi K., customer since 2012
- Ccarl h. reviewed Northwest Insurance Group on Yelp:
Sep 16, 2019
★★★★★
We switched our insurance to NW after paying way too much for commercial auto insurance for years. Heather Hanson got us multiple quotes and explained options within hours of the request. We are saving thousands of dollars a year because of the switch to NW. Top notch customer service does not even do Heather justice. She responds qu...
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- Danny Dodd reviewed Northwest Insurance Group
Sep 02, 2019
NW insurance group does everything right!
Heather takes care of everything for me. I couldn't be happier with the service and friendliness. Love the company!
Danny D., customer since 2014
- JJames L. reviewed Northwest Insurance Group on Yelp:
Aug 25, 2019
★★★★★
I was in the market for insurance quotes and happy to have found NW Insurance Group. John was very responsive to my emails and needs, including finding me more savings with the same coverage as with my previous provider. Responsiveness to insurance needs is especially important to me, because life changes you need to make sure you're...
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- EEdward Ortiz reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Edward Ortiz gave Northwest Insurance Group a 5 star rating on Google
- WWesley Parker reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Heather is super on top of everything. She always reaches out for renewals with ample time. We appreciate her advice and responsiveness. Would recommend!...
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View ReplyOwner:Aug 18, 2021
Thank you!
- NNils Christian reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Nils Christian gave Northwest Insurance Group a 5 star rating on Google
View ReplyOwner:Aug 18, 2021
Thank You Nils!!!
- AAllison Wren reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
We appreciate the local group in West Seattle as they know and understand the local homeowners. Thanks for the great service!...
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- JJim Kramer reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Quickly got me the insurance I needed for my business at a good price.
- MMary Lee reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Fantastic agency! Everyone is so helpful and quick to respond when I questions.
View ReplyOwner:Aug 18, 2021
Thank you!
- GGene Morris reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
I appreciate you clarifying for me the importance of the Earthquake insurance, that was brought to my attention of a close friend who has the same with your company. The policy was prepared quickly and with clarity. I also appreciate that you remind me of when my payments are due. Thanks again for the work and attention you have pu...
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View ReplyOwner:Aug 18, 2021
Thank you
- BBrad Jelinek reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Fantastic service, very responsive and took all the aggravation out of my hands. I also got very competitive pricing vs any online services I checked....
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View ReplyOwner:Aug 18, 2021
Thank you Brad, we do our best!
- MMary Dunning reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
John & all of his great employees are always there when I need them!!!
View ReplyOwner:Aug 18, 2021
Thank you Mary!!!
- JJared West reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Northwest insurance group has provided me with the best prices available in today's market for a flooring contractor!! Attentive to my every need and could not recommend them any higher than this!!...
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View ReplyOwner:Aug 18, 2021
Thank you!
- Ss reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Ruth is always helpful, gets answers from Chubb super fast or knows the info at her fingertips. Always friendly and has remarkable customer service care. Give her a raise!...
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- CChen Jacky reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
I have been with NW Insurance Group for more than 10 years.They are always ready to help, very professional and always think from customer's end! Great customer service!...
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View ReplyOwner:Aug 18, 2021
Thank you Jacky!
- RRose Babbitt reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
So far there have been zero bumps in the road and the communication has been very open and precise. Thank you!...
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- MManoj Sharma reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Awesome Insurance agency and Wonderful people working there. Heather has always helped and made it simple and easy for me. She meets and beats expectations. Thank you for having her....
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- GGabriel Oh reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
Can't say enough positive things about this insurance agency. They do things the right way. They are always there for their clients and community. Love Northwest Insurance Group!...
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View ReplyOwner:Aug 18, 2021
Thanks for the review Gabe!
- JJim Darrin reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★★★★★
John (and his team when he is not available) are always super responsive, and return my emails within minutes usually. I love the speedy turnaround and they always always provide me what I need. They are very easy to work with and work hard to please their customers....
Read More.
View ReplyOwner:Aug 18, 2021
Thanks Jim!
- Jeannine Manuel reviewed Northwest Insurance Group
Aug 17, 2019
Every time I call for my insurance information your team gets back to me so quickly, calling me or emailing me information that I ask for. Anytime I called every single person I talk to is so nice and helpful. I feel like you guys go out of your way for me a lot. I know that I'm getting the best care and looked after by the people in your office.
Jeannine M., customer since 2004
- EEsther E. reviewed Northwest Insurance Group on Yelp:
Jul 11, 2019
★★★★★
Heather came through for me. I am a local artist who has had difficulty getting insurance for public projects. There were NO surprise fees added on after agreeing to the policy proposal. Communication and fulfillment were excellent. Heather is recommended to us artists by Artist Trust....
Read More.
- Nathalie Martin reviewed Northwest Insurance Group
Jul 05, 2019
John and his team are always available fir questions and respond immediately. Everyone is so friendly and helpful and John is very knowledgeable about any insurance product we have ever inquired about. Definitely an amazing team of people!
Nathalie M., customer since 2018
- Donald Patton reviewed Northwest Insurance Group
Jun 20, 2019
When we have an issue your assistance is without hesitation.
Donald P., customer since 2010
- Anonymous reviewed Northwest Insurance Group
Jun 19, 2019
Ruth was super helpful, responsive and quick to answer my questions. She helped the process move along smoothly.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jun 18, 2019
So far there have been zero bumps in the road and the communication has been very open and precise. Thank you!
Customer since 2012
- Jerry Godwin reviewed Northwest Insurance Group
Jun 14, 2019
All our insurance questions and needs are answered thoroughly and efficiently.
Jerry G., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Jun 12, 2019
Easy to work with and helpful. Professional and knowledgeable.
Customer since 2016
- James Gemmell reviewed Northwest Insurance Group
Jun 12, 2019
I really can't compliment all the staff in the office enough.Whenever I've had an issue with my insurance or Labor and Industry, it's been dealt with immediately. For someone like me, who is intimidated by bureaucracy and red tape it means relief.
James G., customer since 2015
- Melanie Granger reviewed Northwest Insurance Group
Jun 12, 2019
NorthWest insurance group made my transition as a new business owner easy. That meant everything to me.
Thank you
WFH
Melanie G., customer since 2019
- James Houtrouw reviewed Northwest Insurance Group
Jun 12, 2019
I appreciate the opportunity to speak with a knowledgeable professional when I call with a question.
James H., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Jun 06, 2019
Prompt response to my email questions
Customer since 2019
- Linda Chesney reviewed Northwest Insurance Group
Jun 06, 2019
Very responsive and knowledgeable....great service! Highly recommend.
Linda C., customer since 2019
- Anonymous reviewed Northwest Insurance Group
Jun 06, 2019
I got prompt answers to my questions and patience helping guide me to make decisions. I also received a better value policy than via another agent.
Customer since 2019
- Sam McGrath reviewed Northwest Insurance Group
Jun 05, 2019
Friendly, knowledgeable staff, excellent customer service. Made finding insurance for a very specific commercial/industrial application easy. A pleasure to deal with
Sam M., customer since 2019
- Jim Harvey reviewed Northwest Insurance Group
Jun 05, 2019
Prompt attention to every request we have ever made. Very impressive and friendly customer service.
Jim H., customer since 2018
- Anonymous reviewed Northwest Insurance Group
May 31, 2019
Heather answers all our questions very promptly and is extremely informative!
Customer since 2019
- Anonymous reviewed Northwest Insurance Group
May 31, 2019
Very pleasant and easy to work with
Customer since 2019
- Donald Rogers reviewed Northwest Insurance Group
May 21, 2019
Northwest Insurance Group has a wonderful staff that is always willing to assist their clients, and we're speaking from experience.
Donald R., customer since 2015
- Thomas Bakker reviewed Northwest Insurance Group
May 17, 2019
Good customer service and do a great job communications
Thomas B., customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 14, 2019
I like your competitive prices and excellent costumer service.
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
May 14, 2019
Responsive. Friendly.
Customer since 2018
- Bradford Jelinek reviewed Northwest Insurance Group
May 14, 2019
Our agent has been polite and fantastic to work with.
Bradford J., customer since 2018
- Susan Doherty reviewed Northwest Insurance Group
May 10, 2019
The Agent was awsome to work with. Researched for answers to my questions if she wasn't 100% sure. Was prompt, pleasant and cheerful to help me to address my needs and circumstances.
Susan D., customer since 2018
- Andy Pratt reviewed Northwest Insurance Group
May 09, 2019
Always on top of my insurance needs.
Andy P., customer since 2016
- Josh Wren reviewed Northwest Insurance Group
May 08, 2019
Your staff has always responded quickly and made us feel very valued. We really appreciate it!
Josh W., customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 02, 2019
Ruth at Northwest Insurance Group always responds quickly and in a professional and courteous manner. It is a real pleasure working with her.
Customer since 2009
- Tom Slaughter reviewed Northwest Insurance Group
May 02, 2019
You guys are always so prompt on getting any questions or concerns dealt with. I love having a person to talk to with issues come up with my insurance.
Tom S., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Apr 26, 2019
Great communication!
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Apr 26, 2019
Ruth Sarvis is always helpful, gets answers from Chubb super fast or knows the info at her fingertips. Aslwyas friendly and has remarkable customer service care.
Give her a raise!
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Apr 25, 2019
As usual, John always has his clients' interests at the forefront. His experience provides great insights and adds to his good advice.
Customer since 2018
- Ed Valley reviewed Northwest Insurance Group
Apr 25, 2019
Ruth Sarvis is a complete professional. She handles all the questions and problems I have with no drama--exactly what I want from my insurance agent.
Ed V., customer since 2014
- Abdul Diriye reviewed Northwest Insurance Group
Apr 24, 2019
Northwest gave me great customer service, prompt response, and professional care.
Abdul D., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Apr 23, 2019
John (and his team when he is not available) are always super responsive, and return my emails within minutes usually. I love the speedy turnaround and they always always provide me what I need. They are very easy to work with and work hard to please their customers.
Customer since 2018
- Ken Iverson reviewed Northwest Insurance Group
Apr 20, 2019
Everyone at the Northwest Insurance group is helpful, knowledgeable and most of all, friendly!
Ken I., customer since 2017
- William Herman reviewed Northwest Insurance Group
Apr 18, 2019
NW Insurance has always been responsive and helpful. Good customer service and advice.
William H., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Apr 18, 2019
Response to inquiry is great and quick. Very helpful and polite. Thank you.
Customer since 2016
- David Dunning reviewed Northwest Insurance Group
Apr 17, 2019
You're always there when I need you!
David D., customer since 2013
- Nicole Showalter reviewed Northwest Insurance Group
Apr 17, 2019
I always get a quick response from the team when I have any questions or concerns. Also, everyone is very professional, yet personable and genuine.
Nicole S., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Apr 14, 2019
I have felt very taken care of with the few problems that I have had. I appreciate it!
Customer since 2011
- Colleen Clifford reviewed Northwest Insurance Group
Apr 11, 2019
You and your team provide excellent customer service. Thank you!
Colleen C., customer since 2012
- Jared West reviewed Northwest Insurance Group
Apr 10, 2019
Northwest insurance group has provided me with the best prices available in today's market for a flooring contractor!! Attentive to my every need and could not recommend them any higher than this!!
Jared W., customer since 2018
- Greg Harrington reviewed Northwest Insurance Group
Apr 09, 2019
I've never had a claim, but I like that you keep in contact. I feel I'm in good hands.
Greg H., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Apr 09, 2019
I don't have to go through ten levels of voicemail to talk to a human when I call! That means a lot.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Apr 04, 2019
You guys are there for any concerns and questions I have.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 22, 2019
Always helpful.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Mar 22, 2019
Saved us money. Always friendly and helpful when we call.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Mar 22, 2019
Good service and helpful.
Customer since 2000
- Holly Rose reviewed Northwest Insurance Group
Mar 20, 2019
Love the personalized customer service you give - you guys have always been very professional and responsive to our questions. Have enjoyed working and growing with you throughout the years!
Holly R., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 20, 2019
Your group simplifies the process of finding insurance and you're easier to work with than big insurance companies where I have to wait on the phone for a telemarketer. With you, I don't feel lost among thousands of customers.
Customer since 2018
- Lynn Gasch reviewed Northwest Insurance Group
Mar 15, 2019
Always willing to help with advice on coverage needed, and you've found us good price/value for our policies.
(pls use first names only, but you can also use me as a reference)
Lynn G., customer since 2003
- Nick Aquino reviewed Northwest Insurance Group
Mar 15, 2019
The folks at NW are always so helpful an quick to get things going.
Nick A., customer since 1998
- Todd Benevedes reviewed Northwest Insurance Group
Mar 15, 2019
Great personal attention and friendly service.
Todd B., customer since 2011
- Mary Sambuchino reviewed Northwest Insurance Group
Mar 15, 2019
Always answer questions promptly, nice to have a person (Ruth) that we know manages our accounts so we have a specific person to ask (instead of just calling at 1-800 number).
Mary S., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Mar 14, 2019
Fantastic Customer Service, responsive and informative.
Always looking to protect our interests and options
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Mar 12, 2019
always ready to help, very professional, think from customer's end
Customer since 2010
- Anonymous reviewed Northwest Insurance Group
Mar 11, 2019
Top notch service where my questions are answered quickly and thoroughly.
Customer since 2013
- Robert Parnell reviewed Northwest Insurance Group
Mar 09, 2019
You provide excellent service with courtesy, care and compassion.
Robert P., customer since 2009
- Ken Hovde reviewed Northwest Insurance Group
Mar 07, 2019
Being involved in small business, long range planning is a luxury. Short term, quick response is what we are up against with most of our clients. Heather and John have always been a super help in meeting the fast pace needs our our clients. Thank you for your personal touch for our company! Sincerely, Ken
Ken H., customer since 2009
- Terrill Harrington reviewed Northwest Insurance Group
Mar 01, 2019
Fantastic customer service ! Always helpful and friendly.
Best insurance agency in West Seattle.
Terrill H., customer since 2006
- Janis Shelby reviewed Northwest Insurance Group
Mar 01, 2019
Heather is always prompt in sending us our renewal information, answering questions and making sure the information submitted is correct. She gives us plenty of notice beforehand, that our policy is up for renewal, the cost and any changes. We appreciate her attention to detail and her excellent customer service.
Janis S., customer since 2008
- Anonymous reviewed Northwest Insurance Group
Feb 28, 2019
Heather and the team have been great to work with. Heather has quickly and professionally handled all questions and concerns that I have ever had. I really enjoy knowing that I am able to contact her with my insurance questions.
Customer since 2017
- Jennifer Larson reviewed Northwest Insurance Group
Feb 21, 2019
you are all wonderful, helpful and professional. A joy to work with.
Jennifer L., customer since 2009
- Gail Wodzin reviewed Northwest Insurance Group
Feb 19, 2019
Knowledgeable agents for each of my different needs from small business insurance to auto and home. Thank you.
Gail W., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Feb 15, 2019
Very fast responses. Always courteous and not in a hurry to answer questions.
Customer since 2005
- Jerry Akers reviewed Northwest Insurance Group
Feb 15, 2019
Always goes above & beyond expectations - we have been with NW Insurance group for over 20 years, never would go anywhere else!
Jerry A., customer since 2010
- Kelli Henderson reviewed Northwest Insurance Group
Feb 13, 2019
We love John and his team. They always look out for our best interests and provide us with documents that we need in a timely fashion.
Kelli H., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Jan 31, 2019
I have been with NW Insurance Group for 7 years. They have always been resourceful and quick to respond to my needs. They were able to provide solutions that my other insurers couldn't. They have been consistently courteous and helpful. I love having them as a local resource.
Customer since 2011
- John Wilson reviewed Northwest Insurance Group
Jan 29, 2019
You are always there for us personally and business.
John W., customer since 2007
- Anonymous reviewed Northwest Insurance Group
Jan 23, 2019
They provide personalized customer service which I am happy about. Anytime I need to call I talk to a real person. Would recommend them anytime.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 23, 2019
Quick turnaround on various COI requests. Thanks!
Customer since 2016
- Denise Klein reviewed Northwest Insurance Group
Jan 22, 2019
Your service has been prompt and friendly.
Denise K., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Jan 16, 2019
Excellent service and fast support.
Customer since 2017
- Girl Parker reviewed Northwest Insurance Group
Jan 16, 2019
Heather is super on top of everything. She always reaches out for renewals with ample time. We appreciate her advice and responsiveness. Would recommend!
Girl P., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 09, 2019
The fast response i get from you when i call you about a insurance question.
Always looking to help me out with low cost insurance.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Jan 09, 2019
The personal attention and fast response is what makes the difference for us. Heather goes above and beyond to take care of our needs.
Oliver, customer since 2017
- Anonymous reviewed Northwest Insurance Group
Dec 15, 2018
Quick service.
Clear, thorough explanations of policy choices.
Good variety of companies and policies offered.
Customer since 1999
- Meghan Pruegschat reviewed Northwest Insurance Group
Dec 14, 2018
John Moore always solves everything for us - in our best interest!!
Meghan P., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Dec 14, 2018
Good communication and not a captive broker.
Customer since 2016
- Mikaela Guimaraes reviewed Northwest Insurance Group
Dec 14, 2018
Took care of everything and got us good prices!
Mikaela G., customer since 2017
- George Butterfield reviewed Northwest Insurance Group
Dec 12, 2018
so sorry for the slow reply.
I love the fact that a real person always answers the phone! We also always get immediate responses to our insurance questions and needs. Thank you for always being available for us, and always being so pleasant to talk to!
George B., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Dec 07, 2018
Fortunately for me, I really haven't had a lot of interaction with your group (nothing bad about your group, you know the insurance thing). But, I will say in the past when I have contacted your office, I have had a good experience, been able to resolve the issue/question quickly.
Customer since 2014
- Megan Menkveld reviewed Northwest Insurance Group
Dec 06, 2018
Friendly, proactive and responsive
Megan M., customer since 2016
- Dennis Westendorf reviewed Northwest Insurance Group
Nov 29, 2018
Great staff, prompt, professional service! Got my small business up and running with insurance in a very short time.
Dennis W., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Nov 23, 2018
Friendly and patient.
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Nov 21, 2018
It's nice to have your personal touch. You know the families and are quick to help and give updated information on different insurance options
Customer since 2017
- Thomas Bakker reviewed Northwest Insurance Group
Nov 16, 2018
Good customer service and great rates
Thomas B., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2018
We really like our broker. She responds quickly to my emails and she is easy to work with. Our annual premium is very affordable.
Customer since 2017
- Kenneth Nikolaisen reviewed Northwest Insurance Group
Nov 14, 2018
Responsive and professional. Always felt like they were on it.
Kenneth N., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Nov 14, 2018
I had a very good experience dealing with Ruth
and was really happy with the insurance she got me.
Customer since 2018
- Brenda Leach reviewed Northwest Insurance Group
Nov 10, 2018
You have done 'everything' right. You are always there, and very responsive, when we have questions.
Brenda L., customer since 2000
- Rami Younan reviewed Northwest Insurance Group
Nov 09, 2018
excellent e-service and communication
Rami Y., customer since 2016
- Susan Doherty reviewed Northwest Insurance Group
Nov 09, 2018
Knowledgeable, prompt, friendly service
Susan D., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Nov 07, 2018
Helpful customer service!
Customer since 2015
- Nick Clifford reviewed Northwest Insurance Group
Nov 06, 2018
Good people, great insurance!
Nick C., customer since 2016
- Donald Rudee reviewed Northwest Insurance Group
Nov 02, 2018
Sat down to talk with me without hesitation to address my needs and was very accessible to me at all times!
Very knowledgable on all matters.
Donald R., customer since 2018
- Terrill Harrington reviewed Northwest Insurance Group
Nov 01, 2018
This office is always attentive to my insurance needs. They save me money and are quick to respond to my concerns.
I highly recommend !
Dr Terrill Harrington
Terrill H., customer since 2006
- Rick Beaubelle reviewed Northwest Insurance Group
Oct 31, 2018
Evereyone at Northwest have always been helpful and knowledgeable when I contact them.
Rick B., customer since 2016
- Jeremy Gillis reviewed Northwest Insurance Group
Oct 30, 2018
I would specifically say that I worked with Heather Hanson and found her to be knowledgeable, competent, friendly, quick, and funny. I hope that feedback gets shared with her
Jeremy G., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Oct 30, 2018
I actually have already recommended you several times because you are knowledgeable, friendly but still professional, and make the whole process so darn easy. Plus you have the best rates I have found!!
Customer since 2018
- DDoctor H. reviewed Northwest Insurance Group on Yelp:
Oct 28, 2018
★★★★★
John and his assistant Heather are fantastic ! My office has been served by this company for more than 15 years. Always great service. They are extremely helpful and responsive to my business needs....
Read More.
- Anonymous reviewed Northwest Insurance Group
Oct 27, 2018
Fast friendly service
Customer since 2014
- Ed Valley reviewed Northwest Insurance Group
Oct 25, 2018
I like working with Ruth Sarvis. She's always taken good care of me in an area where I have a need but no expertise. This is the professionalism that I appreciate from Northwest Insurance Group, and Ruth in particular.
Ed V., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 25, 2018
Personalized, friendly service. Had our best interests at heart when discussing various options.
Customer since 2018
- Carl Spence reviewed Northwest Insurance Group
Oct 25, 2018
Fast responsive service.
Carl S., customer since 2007
- Bryon Karow reviewed Northwest Insurance Group
Oct 24, 2018
Always like working with Ruth, no detail is too small and answers are always forthcoming and accurate.
Bryon K., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 23, 2018
Great customer service!
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Oct 22, 2018
Effective communication -- reminders at the right time of year & willingness to do the research to find the best quote for a small business.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Oct 19, 2018
Your team is really nice to work with! We love the personal touch and especially the local availability. We're considering making some changes to our insurance needs in the future and you'll be the first we contact.
Customer since 2017
- Ed Ortiz reviewed Northwest Insurance Group
Oct 18, 2018
Good communication and personal service.
Ed O., customer since 2013
- Randall Gladwish reviewed Northwest Insurance Group
Oct 17, 2018
John and his office return my calls the same day. If they don't know the answer they will research it and call back within a few hours with the answer. They are very trustworthy!
Randall G., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 16, 2018
whenever we have questions about any of our policies, we always get a personal, concise answer within 24 hours. Your newsletters always have useful information in an easy to digest format.
Finally, the office itself is very welcoming and pleasant whenever we've come in; the entire staff is always friendly and helpful. And we love your dog!
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 15, 2018
You are always ready to look up information you don't know right off the cuff and available.
Customer since 2007
- Anonymous reviewed Northwest Insurance Group
Oct 13, 2018
Local, real people & good advice when I had a potential claim.
Customer since 2017
- Walter Brown reviewed Northwest Insurance Group
Oct 11, 2018
Great Products and Great Customer Service!
Walter B., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Oct 10, 2018
I like the personal service -- someone who knows the industry and can steer me away from potential problems.
Customer since 2013
- Jeff Robinson reviewed Northwest Insurance Group
Oct 10, 2018
very accommodating, and helpful in walking me through my company's needs.
Jeff R., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Oct 09, 2018
You guys are great. I'm not a high needs client, but I feel respected and well served. Keep on keeping on.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 08, 2018
Prompt attention to my inquiries and requests. When a mistake was made, it was quickly rectified. Thanks.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Oct 04, 2018
Always good information, you help us a lot.
Customer since 2012
- Heidi Keller reviewed Northwest Insurance Group
Oct 03, 2018
You keep me well informed and up to date. You help me find the right product for my business needs. You provide with all the documentation that my clients require. I appreciate your good service.
Heidi K., customer since 2012
- Ronna McGhee reviewed Northwest Insurance Group
Oct 03, 2018
Everyone is friendly and quick responsive to My calls and questions.
Ronna M., customer since 2017
- Travis Dever reviewed Northwest Insurance Group
Oct 03, 2018
NW Insurance Group is always responsive and quick to answer our questions. They've been great to work with throughout the years.
Travis D., customer since 2012
- Kevin Truong reviewed Northwest Insurance Group
Oct 02, 2018
Heather and her staff have been wonderful in helping my nonprofit startup with our policies. I shopped around for awhile and decided to go with NW Insurance Group because of how easy the process.
Kevin T., customer since 2018
- Linda Fleming reviewed Northwest Insurance Group
Sep 29, 2018
Ruth is always kind, helpful and gets the job done. I have always been pleased with our interaction and with everyone at the office.
Linda F., customer since 2015
- Robert Barry reviewed Northwest Insurance Group
Sep 28, 2018
Ruth is great as are all your people. Thanks
Robert B., customer since 2012
- Sharon Smith reviewed Northwest Insurance Group
Sep 27, 2018
Always there for all my questions. Very friendly and knowledgeable personal.
Sharon S., customer since 1974
- Anonymous reviewed Northwest Insurance Group
Sep 26, 2018
The entire group has always provided excellent advise and service. I am pleased to highly recommend them!
Customer since 2013
- Sharon Jensen reviewed Northwest Insurance Group
Sep 25, 2018
Always helpful, and respond right away!
Sharon J., customer since 2017
- Lance Campbell reviewed Northwest Insurance Group
Sep 21, 2018
Here is what I like about being with you folks.
1. Your local. If I have an issue I can get an answer quick and effortlessly in person. In this world of automation it's nice to deal direct with humans.
2. Your Newsletter is informative and helps me make sure I have thought of all things regarding insurance.
3. You sem to stay informed ...so we stay informed.
Lance C., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 21, 2018
Whenever we call the office for help, clear choices or steps to be taken are given very graciously. Response time is awesome!
Customer since 1989
- Michael McQueen reviewed Northwest Insurance Group
Sep 20, 2018
Agent was thorough, and fast with quote that met our needs. Great service with follow up
Michael M., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Sep 19, 2018
Northwest Insurance Group is my first choice for insurance! I have both car and renter's insurance, and both policies were set up seamlessly. In particular, Ruth helped me with my policies, and she is fantastic - friendly, very knowledgable, and always eager to help. Thank you!
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Sep 18, 2018
I have always received prompt and helpful responses to any questions/changes I have had.
Customer since 2015
- Mary Sambuchino reviewed Northwest Insurance Group
Sep 14, 2018
You always pick up the phone or get back to me right away, and you break down complex info well. Very helpful!
Mary S., customer since 2014
- Michael Brunner reviewed Northwest Insurance Group
Sep 13, 2018
NW Insurance Group consistently represents Morgan Community Association (MoCA) so well in our annual insurance needs. They give us expert advise and they process our requests at lightening speed. We're only a small neighborhood organization, yet we get tremendous customer service. Thank you NW Insuranace Group.
Michael B., customer since 2011
- Michelle McCarthy reviewed Northwest Insurance Group
Sep 13, 2018
Always available, always knows how to get answers and address our needs promptly.
Michelle M., customer since 2011
- Richard Moore reviewed Northwest Insurance Group
Sep 12, 2018
I feel like you are always looking out for my best lnterest
Richard M., customer since 2010
- Cynthia Lysen reviewed Northwest Insurance Group
Sep 11, 2018
Wonderful customer service and reviews of current policy for cost effectiveness and appropriateness.
Cynthia L., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Sep 08, 2018
I appreciate the regular communication and check in contacts to see how things are going.
Customer since 2000
- Anonymous reviewed Northwest Insurance Group
Sep 01, 2018
Heather helped make a complicated process as easy and painless as possible.
Customer since 2016
- Sophia Everett reviewed Northwest Insurance Group
Aug 30, 2018
You do not change anything. The service is excelloent
Sophia E., customer since 2012
- Christian Harris reviewed Northwest Insurance Group
Aug 30, 2018
Heather has always been great to work with and able to answer any questions I have.
Christian H., customer since 2017
- Danny Dodd reviewed Northwest Insurance Group
Aug 29, 2018
You guys are the best hands down! Always Always perfect communication. Thank you.
Danny D., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Aug 24, 2018
Fantastic group! Been with them for over 5 years and they continue to provide exceptional service.
Customer since 2017
- HHeavy D. reviewed Northwest Insurance Group on Yelp:
Aug 24, 2018
★★★★★
This was my first experience working with an insurance broker, rather than an agent who represented a single carrier. It was really helpful to work with someone who could assess my needs and recommend multiple carriers he felt were the best matches. At the outset, John sent me a spreadsheet with a set of coverages and costs for each...
Read More.
- Anonymous reviewed Northwest Insurance Group
Aug 23, 2018
I like the small town/ personal touch approach of your company. I like doing business with people in this neighborhood.
Customer since 2009
- Anonymous reviewed Northwest Insurance Group
Aug 23, 2018
Very fast responses, genuinely friendly and helpful service
Customer since 2006
- Willlam Larson reviewed Northwest Insurance Group
Aug 22, 2018
We have been cared for by Northwest Insurance Group for over 15 years. In all of those years we have had our questions quickly answered and all of our insurance needs have been met with precise and immediate attention. We can recommend this agency with confidence!
Willlam L., customer since 2005
- Kiko Toledo reviewed Northwest Insurance Group
Aug 21, 2018
John Moore and Heather Hanson have been great. Quick to respond and make necessary changes, easy going and transparent. A true delight.
Kiko T., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Aug 21, 2018
Ruth was helpful throughout the entire process and got me a rate that fits my budget.
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Aug 21, 2018
Personable. Knowledgeable. Supplied more detailed information than other agents regarding the same type of policies. They are local! Not some agent in a faraway country. I can pop in, call or email anytime.
Customer since 2018
- AAbdulqadir Diriye reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
Professionalism in customer care and timely response when it comes to information inquiry. They treated me like a family although I have never seen them in person....
Read More.
- MMegan Menkveld reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
This local office has real people who will help you with all aspects of your policy and claims. I had horrible experiences with other national, franchised insurance companies, and am so happy to be back with an agency. They are proactive, helpful and available....
Read More.
- NN B reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
I love the personal service I receive every time I call the Northwest Insurance Group. Everyone is courteous, helpful and extremely knowledgeable. Above all they provide all insurance options and explain the pros and cons of each one so that I understand exactly what I'm buying!...
Read More.
- PPetr Artemov reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
Seattle SignShop recently needed a bid bond. It was an urgent matter, since the bid due date was next day. NW Insurance got it done by the end of the day (the same day). Exceptional service and quality. Will definitely come back. Recommend....
Read More.
- RRobert Freeman reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
I trust the folks at NW Insurance Group with my family and business. They got me the coverage that I asked for. I feel secure knowing they got my back....
Read More.
- RRene Hagens reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
Rene Hagens gave Northwest Insurance Group a 5 star rating on Google
- NNathalie Martin reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
The service we have received from John Moore and his team has been amazing, one of the best ever from a Safeco representative. Every question we have raised has been answered very quickly and professionally, making it very simple for us to get coverage for our new home. I would definitely recommend your agency to anyone in search of...
Read More.
- RRyan Hoolahan reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
I was referred to this company by my bank. They were easy to work with and saved me some money compared to the company I was with and got me a good policy....
Read More.
- SSue Nealson reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
Everyone at NW Insurance Group, but especially John, has always responded promptly and thoroughly to any questions I might have about my insurance. I feel they go above and beyond with their customer service. And they got us great rates for our coverage for our kids when they were new drivers! I highly recommend their team - we ha...
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- CChase Butler reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
I love being able to work with the same person each year and I really appreciate the prompt replies I get from my agent. I truly feel they are finding me the best insurance options. Thanks for everything!...
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- Sseb shaw reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
seb shaw gave Northwest Insurance Group a 5 star rating on Google
- Aagriega time reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
They helped us to find a good deal. Knowledgeable about different insurance products and answered many questions. Patient. Not pushy to close a deal....
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- GGlenda Larson reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
As an independent broker your services allow us to have all of our insurance coverages "under one roof." One call (which is answered personally with one or two rings!) is all that is needed to get the information needed. It is easy to refer Northwest Insurance Group to friends and clients....
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- EErnie Almeda reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
You always look for the best rates for us. Would definitely recommend! Great customer service.
- RRick Cohen reviewed Northwest Insurance Group on Google:
Aug 18, 2018
★★★★★
Heather is very friendly knowledgeable and prompt! I can count on her implicitly.
- Jeannine Manuel reviewed Northwest Insurance Group
Aug 17, 2018
I appreciate that every time I call I can talk to somebody. If I have to leave a message they get back to me very quickly. Everybody in the office is so nice and helpful. Emails are answered super quickly and information that I requested from an email are sent really quickly too.
Jeannine M., customer since 2004
- Anonymous reviewed Northwest Insurance Group
Aug 17, 2018
Love the support and great service I receive.
Ruth is the best...
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Aug 17, 2018
John Moore is a trusted and highly professional advisor for us over the years.
Customer since 1994
- Bruce Butterfield reviewed Northwest Insurance Group
Aug 16, 2018
Prompt service and response to questions. Very nice to have a local insurance office, with long time staff, right her, just down the street.
Bruce B., customer since 2009
- Healey Lockett reviewed Northwest Insurance Group
Aug 13, 2018
Northwest insurance is always right there when I need them. Friendly, helpful, and fast responses.
Healey L., customer since 2006
- Patrick Nealson reviewed Northwest Insurance Group
Aug 09, 2018
John responds to my requests in record time, even if it's on a weekend! I feel he really cares about my family and our insurance needs and does a great job for us.
Patrick N., customer since 2010
- Craig McKinnon reviewed Northwest Insurance Group
Aug 03, 2018
Great customer service. They answer the phone! And are pleasant and helpful.
Craig M., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Aug 02, 2018
My insurance agent/s at NW Insurance Group have always been resourceful, knowledgeable and courteous. And I came to the company because I needed a policy that my other insurance company wouldn't write---vacant property (prior to construction). That was a relief.
Customer since 2011
- Curtis Welcome reviewed Northwest Insurance Group
Aug 01, 2018
Northwest has given us outstanding personal service, making sure our premiums are up to date and nothing falls through the cracks. As a small business owner we really appreciate it!
Curtis W., customer since 2016
- Kristy Jacobs reviewed Northwest Insurance Group
Jul 31, 2018
I ALWAYS refer you John. I've never received any negative feedback. Your knowledge of the insurance industry and amazing communication skills are above and beyond professional!
Kristy J., customer since 2016
- John Keane reviewed Northwest Insurance Group
Jul 31, 2018
Heather was very helpful and answered all our many questions.
John K., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Jul 25, 2018
Frie dly, helpful, informative.
Customer since 1994
- Anonymous reviewed Northwest Insurance Group
Jul 25, 2018
Great quick response to my water damage issue.
Customer since 2017
- Denise Klein reviewed Northwest Insurance Group
Jul 24, 2018
I like your responsiveness and your ability to get good rates.
Denise K., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Jul 20, 2018
If Ever I have a question or an issue, you're right there to take care of it.
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Jul 19, 2018
I love the personal service I receive every time I call with any type of question. Everyone is extremely knowledgeable and above all explains the pros and cons of each option they give me.
Customer since 2011
- OOliver C. reviewed Northwest Insurance Group on Yelp:
Jul 19, 2018
★★★★★
Our company is growing and Northwest Insurance Group has been there for us every step of the way. Heather Hanson is kind, helpful and very knowledgeable. She patiently held our hands through our growing pains and anticipated our needs, addressing issues before we even knew we had them (sending us paperwork she knew our landlords woul...
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- Anonymous reviewed Northwest Insurance Group
Jul 18, 2018
Very responsive to questions and willing to explore other alternatives offered by the customer
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jul 12, 2018
Ruth was the person that I dealt with to broker my car insurance and she was fantastic! I cannot recommend her enough as a professional and kind advocate to get the best rates around!
Customer since 2018
- Pat Higgins reviewed Northwest Insurance Group
Jul 12, 2018
I cannot say enough in how pleased I was with Heather's service. I had a lot of worries and questions and she always responded and provided fabulous guidance. I highly recommend NW Insurance group.
Pat H., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Jul 12, 2018
The personnel at your agency have been very responsive, which I have found to be very uncommon, although it shouldn't be.
Thanks very much!
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Jul 12, 2018
Vert prompt and professional, Heather was great.
Customer since 2018
- Beverly Rhodes reviewed Northwest Insurance Group
Jul 03, 2018
Customer Service is great...
Beverly R., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 14, 2018
I always get a very fast reply to my emails and questions which I appreciate.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Jun 14, 2018
We have always been very happy with Northwest Insurance Group. We never had so much as a fender bender until we moved to Seattle, and since, the minor incidents we've had have been met with prompt communication and empathy. We appreciate you!
Customer since 2011
- Michael Yoder reviewed Northwest Insurance Group
Jun 14, 2018
Love being able to talk with a person
Michael Y., customer since 2012
- Mary Aragon reviewed Northwest Insurance Group
Jun 13, 2018
Th process was simple and straight forward
Mary A., customer since 2018
- Mark Astor reviewed Northwest Insurance Group
Jun 13, 2018
CHUBB took the call for the broken driver side window on our car and arranged a repair appointment on the spot. We used the iPhone app and with the auto-dialer was immediately connected to an agent who took care of us. Great service. Thanks you very much!
Mark A., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 13, 2018
You were fast and officiant to handle our new car insurance.
Customer since 2016
- Klinten Andreas reviewed Northwest Insurance Group
Jun 12, 2018
Your team handled everything for us! All we had to do was call and we saved money! Thank you!
Klinten A., customer since 2017
- Jerry Godwin reviewed Northwest Insurance Group
Jun 08, 2018
Near immediate, warm and welcoming response to all our non-emergency requests. Although we've had no need of emergency response our experience would indicate emergency response would be equally or even better. THE very best insurance agency we've ever had!
Jerry G., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Jun 05, 2018
Great responsiveness and always looking for better solutions for me.
Customer since 2017
- Chad Koehnke reviewed Northwest Insurance Group
May 31, 2018
super friendly staff and quick too.
Chad K., customer since 2018
- Kenneth Nikolaisen reviewed Northwest Insurance Group
May 31, 2018
Prompt responses to requests are important. My requests were promptly responded to and I appreciate that. Being a business owner myself I know it is important to my customers as well.
Kenneth N., customer since 2018
- Nathalie Martin reviewed Northwest Insurance Group
May 31, 2018
The service we have received from John Moore and his team has been amazing one of the best ever from a Safeco representative. I would definitely recommend your agency to anyone in search of insurance. We look forward to a long-term relationship with you.
Nathalie M., customer since 2018
- Soroo Park reviewed Northwest Insurance Group
May 25, 2018
Prompt responce with the accurate infirnation. Freindly staff .
Soroo P., customer since 2013
- Anonymous reviewed Northwest Insurance Group
May 23, 2018
Friendly service and looking for all the discounts for me. Thanks
Customer since 2017
- Thomas Bakker reviewed Northwest Insurance Group
May 18, 2018
You always done an excellent job and your customer service has been excellant
Thomas B., customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 18, 2018
I really like the broker we have. She was very helpful and attentive to our insurance needs.
Customer since 2017
- Kristi Keithly reviewed Northwest Insurance Group
May 17, 2018
I opened up a unique business and most people had a hard time understanding my vision. One call to Heather and she was right on board and saw my vision. The process of adding insurance was simple and affordable.
Kristi K., customer since 2016
- Judith Gorian reviewed Northwest Insurance Group
May 17, 2018
Always willing to help you with your insurance needs; regardless if a small or large problem! Have your best interests in mind when helping you! You have confidence and trust in them!
Friendly + Helpful = Confidence + Trust
Judith G., customer since 2015
- Susan Doherty reviewed Northwest Insurance Group
May 11, 2018
The agent was knowledgeable, thorough, and timely in her responses and quote. It was a pleasure to work with her, I had every impression she genuinely cared and was concerned for my needs.
Susan D., customer since 2018
- Marc Miller reviewed Northwest Insurance Group
May 10, 2018
Amazing customer service. They cut my liability insurance bill in half and kept the same coverage. It doesn't get better than that.
Marc M., customer since 2014
- Rick Beaubelle reviewed Northwest Insurance Group
May 02, 2018
Every time and I mean every time I call with a question I get a prompt friendly response with accurate information. The team is helpful, quick and professional. I like that.
Rick B., customer since 2016
- Anonymous reviewed Northwest Insurance Group
May 01, 2018
I have already referred a friend because you are all delightful to work with - knowledgeable, fast, quick to understand need, and have the best prices. Plus, you are all just so darn nice! Thank you!!
Customer since 2018
- Reza Ghobadian reviewed Northwest Insurance Group
Apr 28, 2018
Heather has been very good at responding to my emails and answering questions.
Reza G., customer since 2014
- Robert Kinzinger reviewed Northwest Insurance Group
Apr 27, 2018
You are always so kind, personal and helpful.
Robert K., customer since 2014
- Alejandro Jimenez Martinez reviewed Northwest Insurance Group
Apr 27, 2018
Carefully taking time to help us refine the terms of our various policies and ensure coverage will be available when we need it
Alejandro J., customer since 2017
- Abdul Diriye reviewed Northwest Insurance Group
Apr 26, 2018
Professionalism in customer care and timely response when it comes to information inquiry.
Abdul D., customer since 2018
- Bryon Karow reviewed Northwest Insurance Group
Apr 25, 2018
Ruth is absolutely the best. She will grind through the detail with the best of them. We no longer live in Seattle but still use Ruth as much as we can for out of state properties.
Bryon K., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Apr 24, 2018
I am a very detailed oriented person. I like the way you worked with me over a period of time to answer all my questions. Many thanks for your help!
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Apr 20, 2018
Quick access to our account information and friendly courteous responses
Customer since 1990
- Anonymous reviewed Northwest Insurance Group
Apr 20, 2018
Responds quickly. Thorough. Presents options.
Customer since 2013
- Ken Iverson reviewed Northwest Insurance Group
Apr 20, 2018
Love the Personal touch!
Ken I., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Apr 20, 2018
Excellent customer service and knowledge.
Customer since 2003
- Deborah Gray reviewed Northwest Insurance Group
Apr 16, 2018
Great customer service, prompt responses
Deborah G., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Apr 14, 2018
You insure our restaurant without any hassles! Thank you!
Customer since 2012
- Jordan Dewilde reviewed Northwest Insurance Group
Apr 12, 2018
You guys were very helpful answering all the questions I had and were very courteous.
Jordan D., customer since 2018
- Benjamin King reviewed Northwest Insurance Group
Apr 11, 2018
Fantastic for every insurance need! We have two small businesses, plus home, auto, and umbrella coverage to take care of. John and the gang work to find us the best coverage at the best prices. Truly a full service agency, and I refer all I can to them. And they're great people too!!
Benjamin K., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Apr 11, 2018
I always trust Northwest Insurance Group to find the best provider at the lowest price. They are very helpful whenever I need to find an insurer.
Customer since 2013
- Jeff Robinson reviewed Northwest Insurance Group
Apr 11, 2018
Heather was a wonderful contact person, She was knowledgeable, helpful and pleasant to work with. Other companies gave us the runaround, but Heather came back with a quote in a day or two.
Jeff R., customer since 2018
- Sammuel Blais reviewed Northwest Insurance Group
Apr 10, 2018
Quick response to my questions and was available when I called or emailed
Sammuel B., customer since 2017
- Walter Kaiser reviewed Northwest Insurance Group
Apr 06, 2018
Getting our duplex insured was quick and easy with a favorable premium too.
Walter K., customer since 2018
- Anonymous reviewed Northwest Insurance Group
Apr 06, 2018
Quick service on the phone and John Moore is expert and very conscientious.
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Apr 05, 2018
NW insurance group is awesome! Thankfully I have never had to file a claim, but they are incredibly helpful and responsive on questions regarding my coverage. I also love their newsletter!
Customer since 1991
- Colleen Clifford reviewed Northwest Insurance Group
Apr 05, 2018
Very friendly, efficient, and great customer service.
Colleen C., customer since 2012
- Patsy Kyllo reviewed Northwest Insurance Group
Apr 03, 2018
I do not have to contact NW Insurance Group very often, but when I do Marla is always there to get my questions answered.
Patsy K., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 30, 2018
I have used Northwest Insurance for over 20 years maybe even 30 years. They are fabulous. I like to buy and sell houses changing coverage often and they are always there for me. Ruth has been so helpful. I trust them with all my insurance needs.
Customer since 2015
- Sharon Smith reviewed Northwest Insurance Group
Mar 29, 2018
I appreciate the personal care we get instead of being just another client. The staff isalways so friendly.
Sharon S., customer since 1974
- Anonymous reviewed Northwest Insurance Group
Mar 29, 2018
Always there - always helps!
Customer since 1997
- Anonymous reviewed Northwest Insurance Group
Mar 29, 2018
John and his team handle all of my insurance needs both personal and commercial. I appreciate working with professionals! Calls are answered promptly, directed as appropriate, recommendations are made, and business is taken care of. I've never received better service and will continue to use and recommend them.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Mar 28, 2018
Everything was straight forward and to the point.
Customer since 2017
- Linda Givler reviewed Northwest Insurance Group
Mar 23, 2018
The staff is very efficient and friendly. I've only had to call a few times, but I have been completely satisfied. Thank you all.
Linda G., customer since 1994
- Brian Silkworth reviewed Northwest Insurance Group
Mar 23, 2018
It's simple: You provide old school service by friendly people who seem genuinely interested. Firms like yours get my business.
Brian S., customer since 2017
- Richard Waite reviewed Northwest Insurance Group
Mar 23, 2018
Advising us in selecting the the best coverage and insurer for our needs. We also prefer to do business locally.
Richard W., customer since 2017
- Alan Alabastro reviewed Northwest Insurance Group
Mar 22, 2018
NW Insurance group has always been very responsive and they offer quality products that suits our business needs.
Alan A., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 16, 2018
When ever I call - every one is cheerful and helpful
Customer since 2011
- Richard Moore reviewed Northwest Insurance Group
Mar 15, 2018
I feel like you always have my best interest in mind for all of my coverage. I appreciate that you keep me informed of all changes, costs or coverage. I like your new letter and the helpful hints that are included. I feel like I get personal service even if I don't come into the office.
Thanks
Richard M., customer since 2010
- Anonymous reviewed Northwest Insurance Group
Mar 13, 2018
Frienddy, prompt and knowledgeable service. I felt that acted in my best interest throughout the entire process.
Customer since 2018
- Marilee Smith reviewed Northwest Insurance Group
Mar 09, 2018
So many things they are hard to list.
Constant great teamwork help
Always have an answer
Help with horrible claims that are so hard for anyone
Terrific long term friendship
So knowledgeable
Great referral basis
Local and will come to you
Marilee S., customer since 2010
- Jayme Gustilo reviewed Northwest Insurance Group
Mar 09, 2018
Appreciate the ease of making appointments. Also explaining in layman terms how to understand my coverage.
Thanks for your help John!
Jayme G., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Mar 08, 2018
Fast service and always friendly
Customer since 2009
- Rick Cohen reviewed Northwest Insurance Group
Mar 06, 2018
Heather is very friendly knowledgeable and prompt! I can count on her implicitly.
Rick C., customer since 2012
- Terrill Harrington reviewed Northwest Insurance Group
Mar 05, 2018
Great Local business thats always friendly, competent and personable !
Terrill H., customer since 2006
- Lyn Wiltse reviewed Northwest Insurance Group
Mar 02, 2018
You guys are always very prompt, responsive, professional, and thorough in responding to any of my questions and requests for Certificated of Insurance. I am so happy and have already recommended you to others. Thanks for always being there for my company!
Lyn W., customer since 2008
- Anonymous reviewed Northwest Insurance Group
Feb 28, 2018
the team at NW Insurance Group always has the right policy and the right answers to my questions. I really appreciate their help.
Customer since 2007
- Anonymous reviewed Northwest Insurance Group
Feb 23, 2018
Your courteous and prompt reply's.
Customer since 2008
- Anonymous reviewed Northwest Insurance Group
Feb 22, 2018
You and your team are always there for me, looking for the best deal that fits me. Thank you for your services.
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Feb 21, 2018
My experience with your group has been 100% positive - from timeliness to responsiveness to cost of product to just plain pleasant interactions with everyone there.
Customer since 2018
- Anonymous reviewed Northwest Insurance Group
Feb 21, 2018
A real person answers the phone, not a computer who asks you to push more buttons.
Friendly, helpful staff.
Timely return of emails and calls.
Customer since 2013
- Bill Mangan reviewed Northwest Insurance Group
Feb 19, 2018
Friendly. Professional. Patient. Competent.
Bill M., customer since 2003
- Tammy Bentzen reviewed Northwest Insurance Group
Feb 17, 2018
Pleased with the excellent customer service we received!
Tammy B., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Feb 16, 2018
Marla is always so patient and personable.
Customer since 2004
- Anonymous reviewed Northwest Insurance Group
Feb 16, 2018
You are always on top of what's going on with all my different Insurances, which I appreciate so very much. You keep me out of trouble, by making sure I'm not behind on any of them.
Thank you.
Customer since 2005
- Bruce Butterfield reviewed Northwest Insurance Group
Feb 16, 2018
I like that you're prompt when I have service requests or help in getting a better rate and its nice to know you're always there.
Bruce B., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Feb 15, 2018
Thanks for letting Ruth notify me when my insurance payments are due and reminding me if Imask her to. She is a very competent staff member and genuinely kind. I also appreciate that I can ask John all sorts of questions about car rentals, and his take on car buying. You have been stellar. Thanks, Linda
Customer since 2003
- Anonymous reviewed Northwest Insurance Group
Feb 15, 2018
As an independent broker your services allow us to have all of our insurance coverages "under one roof." One call (which is answered personally with one or two rings!) is all that is needed to get the information needed. It is easy to refer Northwest Insurance Group to friends and clients.
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Feb 15, 2018
Great team and highly responsive!
Customer since 2005
- Charles Kendrick reviewed Northwest Insurance Group
Feb 15, 2018
I like your office staff, they make you feel at home. I like the dog and just makes the environment feel cozy and relaxed. The entire staff was very friendly & courteous. They always are willing to go the extra mile to fulfill your requirements. I love my gift pen set. I have been a client for several years. Recommend to anyone looking for trustworthy & professional insurance agent.
Charles K., customer since 2015
- Gene Bretz reviewed Northwest Insurance Group
Feb 14, 2018
Always there when I have a question or problem, and always very friendly
Gene B., customer since 2011
- Bernardo Ruiz reviewed Northwest Insurance Group
Feb 14, 2018
The service was exceptional and Heather provided us with the policy we needed for our consulting firm in an expedite manner. Thank you!
Bernardo R., customer since 2012
- Patrick Nealson reviewed Northwest Insurance Group
Feb 13, 2018
Everyone at NW Insurance Group, but especially John, has always responded promptly and thoroughly to any questions I might have about my insurance. I feel they go above and beyond with their customer service. And they got us great rates for our coverage for our kids when they were new drivers! I highly recommend their team - we have been VERY pleased with every aspect of our dealings with them.
Patrick N., customer since 2010
- Anonymous reviewed Northwest Insurance Group
Feb 13, 2018
Pleasant, responsive and very helpful.
Customer since 2010
- Anonymous reviewed Northwest Insurance Group
Feb 13, 2018
We always get timely and accurate responses. Even if it has been a couple years since we have had a question the responses and feeling is like we were speaking the day before.
Customer since 2011
- Lisa Power reviewed Northwest Insurance Group
Feb 09, 2018
Northwest Insurance Group immediately got back to me after i had a break in at my salon. They helped me navigate thru the big challenge of repairs and getting the financial help I needed. I would highly recommend them.
Lisa P., customer since 2006
- Saburo Miyata reviewed Northwest Insurance Group
Feb 09, 2018
Here are why I love Northwest Insurance.
1)Always there is someone to take your call.
2)They always provide diligent work and quick response
3)last but not least, they care about the customer people like me and you.
I have been with them since who knows when at least 7 years. I love this group and always glad that I have them on my side. They always look after me.
I'm one big happy Northwest Insurance customer! Keep up the good work! Thanks and best,
Sabu
Saburo M., customer since 2005
- Healey Lockett reviewed Northwest Insurance Group
Feb 09, 2018
NW Insurance group has handled our insurance needs for over 10 years. They are always friendly and helpful, and have often suggested discounts. Great group!
Healey L., customer since 2006
- Anonymous reviewed Northwest Insurance Group
Feb 09, 2018
Great team and I like shopping local. Al
Customer since 2016
- Troy Pempeit reviewed Northwest Insurance Group
Feb 08, 2018
You guys always handle business very quickly
Troy P., customer since 2004
- Anonymous reviewed Northwest Insurance Group
Feb 01, 2018
Ruth and others at NW Insurance have always been resourceful, courteous and efficient.
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Jan 23, 2018
Ruth was great !
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jan 23, 2018
Questions are always answered and promptly.
Customer since 2005
- Suzanne Laurent reviewed Northwest Insurance Group
Jan 21, 2018
Asking good questions to find the best insurance for the best price. Always polite, friendly and helpful staff. Knowledgeable about product.
Suzanne L., customer since 2004
- Anonymous reviewed Northwest Insurance Group
Jan 16, 2018
Your very prompt response with information about obtaining a new policy , with a different carrier , was most appreciated!!
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jan 10, 2018
Agent remembers who you are and initiates callbacks when there is new info that needs to be shared. Suggests alternatives and follows through with additional detail.
Customer since 2013
- William Perez reviewed Northwest Insurance Group
Jan 10, 2018
A comparison of policies for best value is appreciated.
William P., customer since 2010
- Anonymous reviewed Northwest Insurance Group
Jan 09, 2018
A great help in the application process
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 02, 2018
Heather has taken great care of my business. She is super fast with responses, very through with any questions I had.
Customer since 2017
- Kaitlyn Spore reviewed Northwest Insurance Group
Jan 02, 2018
John and team are always on top of it and very quick to answer any questions I have or make changes to my policy as needed!
Kaitlyn S., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Dec 20, 2017
You found a better homeowner's insurance plan for us and we really appreciated the personal customer service and the convenience of stopping by your office locally. Have a wonderful holiday and a happy new year.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Dec 19, 2017
Friendly, prompt response to questions.
Customer since 2016
- Mark Astor reviewed Northwest Insurance Group
Dec 13, 2017
Marla has always provided superior customer service on my accounts.
Mark A., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Dec 12, 2017
I discovered Northwest Insurance Group from a Google search and decided to call and get a quote on auto and renters insurance. I am new to West Seattle so thought it would be nice to support a local business. I haven't used an insurance broker before but I thought I'd give it a shot. John was very friendly and helpful and offered to get me several insurance quotes. Much easier than me getting quotes from individual insurance companies. I received the quotes the same day, which I appreciated since I was under a tight timeline to get new insurance. I was happy with the rates quoted as well as John's availability and ability to answers my questions and address any concerns that I had. It's also comforting knowing that I have an advocate should I ever need to file a claim. I am very happy with the experience I had with John and Northwest Insurance Group!
Customer since 2017
- McKenzie Landon reviewed Northwest Insurance Group
Dec 12, 2017
Very prompt and helpful!
McKenzie L., customer since 2017
- Megan Menkveld reviewed Northwest Insurance Group
Dec 07, 2017
Proactive, available, professional, friendly.
Megan M., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 05, 2017
helped us to find a good deal. Knowledgeable about different insurance products and answered many questions.
Patient. Not pushy to close a deal.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 01, 2017
Personal service is the big difference between NWIG and the rest.
Thanks John!
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Nov 30, 2017
You did a great job finding the best rates for my bond and liability insurance when I first started my business. I would definitely recommend you to anyone who asked me to recommend an insurance group.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 30, 2017
Prompt and professional service.
Customer since 2017
- James Fritzinger reviewed Northwest Insurance Group
Nov 29, 2017
Everyone is very friendly and helpful. Always get my questions answered.
James F., customer since 2016
- Thamasha Punchihewa reviewed Northwest Insurance Group
Nov 28, 2017
Heather was amazing and I would highly recommend her to anyone looking for insurance! The entire process was quick and easy.
Thamasha P., customer since 2017
- John Sedgewick reviewed Northwest Insurance Group
Nov 28, 2017
You communicated clearly with me about my insurance needs. As someone who needs that direct approach, I truly appreciate it.
John S., customer since 2016
- Soroo Park reviewed Northwest Insurance Group
Nov 24, 2017
Whenever I requested some help to get my insurance documents every year, especially my condo requires to show the proof of home insurance, my agent never hesitated to provide it. Very kind and willing to help me all the time. Especially I got the prompt response all the time.
Soroo P., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Nov 24, 2017
Your people are warm and friendly and responsive. We also like how local you are.
Customer since 2014
- Marla Albitz reviewed Northwest Insurance Group
Nov 24, 2017
I love it that Ruth remembers me and that she is very assessable. I also like that Northwest has access to mutliple companies so as I my needs change she has the ability to make sure I am getting the best deal regardless of which company that requires. When I was with Allstate I only had access to one company. That meant I had to do my own homework. Ruth does that homework for me.
Marla A., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Nov 23, 2017
Good customer service and friendly service.
Customer since 2006
- Daren Nelson reviewed Northwest Insurance Group
Nov 23, 2017
Thanks for always being there! Very easy to reach, and always and knowledgeable with all kinds of different insurance products.
Daren N., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Nov 21, 2017
Prompt service and very professional! I have through the years recommended yiou to clients.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 18, 2017
great customer service!
Customer since 1999
- Anonymous reviewed Northwest Insurance Group
Nov 16, 2017
Great Insurance Broker. I have referred you to multiple companies.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 16, 2017
We feel we received thoughtful and useful advice about tailoring our insurance to new living conditions. All our questions were answered, and we feel more confident that our coverage matches our needs.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2017
I am grateful to work with an insurance company that understands my unique business needs. All my question are answered promptly. There a great team to work with.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2017
Heather made the whole process easy. She was very knowledgable, helpful, accessible, and understanding of my needs. It was a great experience!
Customer since 2017
- Nina Israel reviewed Northwest Insurance Group
Nov 14, 2017
Everyone is awesome!!
I adore Ruth and Heather!! Always so patient with me and willing to help me with my insurance needs and all my crazy questions. They are the best!!!
Nina I., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Nov 10, 2017
Friendly, prompt, fair pricing. Thanks.
Customer since 2017
- Rami Younan reviewed Northwest Insurance Group
Nov 10, 2017
Great and easy contact
Rami Y., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 09, 2017
Enrollment was easy. The help we received when calling NW Insurance was professional and courteous..
Customer since 2015
- Niall King reviewed Northwest Insurance Group
Nov 07, 2017
Great to work with. Get quotes without a whole pile of noise.
Very responsive and from what I can tell very good rates.
Niall K., customer since 2014
- Robert Alkire reviewed Northwest Insurance Group
Nov 07, 2017
The insurance policies are great value for the money and the customer service is outstanding.
Robert A., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Nov 02, 2017
The personal and prompt attention, when needed. Questions answered quickly.
Customer since 2009
- Terrill Harrington reviewed Northwest Insurance Group
Nov 02, 2017
Always excellent service and attention to cost.
Terrill H., customer since 2006
- Cynthia Lysen reviewed Northwest Insurance Group
Nov 02, 2017
The staff is always very responsive to any inquiry I make and I am reassured that my insurance offerings provide the coverage I need and the right price.
Cynthia L., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Nov 01, 2017
Quick detailed answers and information, even when my primary point of contact is out of the office!
Customer since 2014
- Christopher Hegedus reviewed Northwest Insurance Group
Nov 01, 2017
Well of course, finding us the best rate possible. Makes it nice to have affordable Insurance, in a other words. In a expensive city like Seattle. Thank you for all the hard work y'all do at NW. Ins. Group.
Christopher H., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Oct 31, 2017
Very responsive, quickly understood my needs and sent a cost effective policy immediately.
Customer since 2018
- Lori Dillon reviewed Northwest Insurance Group
Oct 28, 2017
I don't ever have to worry about my coverage. You are watching things and will alert me if I should be aware of something. You make my life easier!
Lori D., customer since 2009
- Eric Handa reviewed Northwest Insurance Group
Oct 27, 2017
Quick responses and very friendly even in frustrating times. Good communication and follow through.
Eric H., customer since 2017
- Cassandra Fochtman reviewed Northwest Insurance Group
Oct 26, 2017
We love working with Northwest Insurance Group, our agent John Moore is responsive and helpful. I never have to worry about following up to see if certificates have been sent to the appropriate parties, I can trust that John has taken care of everything. Its wonderful to have professional, reliable, and efficient people on our side.
Cassandra F., customer since 2016
- Bryon Karow reviewed Northwest Insurance Group
Oct 24, 2017
Ruth is always extremely responsive. Our personal lives have bounced around with some unpredictability over the last 3 years and Ruth has always been there to assist.
Bryon K., customer since 2014
- Ken Iverson reviewed Northwest Insurance Group
Oct 20, 2017
Local, Friendly, Professional and know their information very well. What more could you ask for?
Ken I., customer since 2017
- Wilena Montgomery reviewed Northwest Insurance Group
Oct 20, 2017
I love the quick response I'm provided when I contact your office. Staff is very attentive and makes me feel like they know me and they're providing their best service every time I have a need to call.
Wilena M., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Oct 20, 2017
Kind, respond quickly, easy and pleasant to communicate with.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 20, 2017
Any time I call with a question or a change I received a quick answer and the change was made immediately Thank you.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 13, 2017
You saved us money on both our auto and homeowners insurance
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 11, 2017
Found the right insurance at the right price by providing several options to choose from.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Oct 10, 2017
John was responsive to needs and stayed on top of it until the deal was complete.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Oct 10, 2017
Very responsive and on top of communication.
Customer since 2017
- Karen Berndt reviewed Northwest Insurance Group
Oct 05, 2017
Someone answers the phone and finds discounts for me
Karen B., customer since 2012
- James Salter reviewed Northwest Insurance Group
Oct 05, 2017
Aside from doing your job well, you guys always take the time to answer a question no matter how busy you are.
James S., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Oct 04, 2017
Always accommodating and thorough. Thank you for giving such personal service!
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Oct 04, 2017
I love being able to work with the same person each year and I really appreciate the prompt replies I get from my agent. Thanks for everything!
Customer since 2012
- David Howard reviewed Northwest Insurance Group
Oct 04, 2017
Interaction is up close and personal. It is like having a conversation with good friends. And questions are answered with explanations.
David H., customer since 2012
- Travis Dever reviewed Northwest Insurance Group
Oct 04, 2017
Always easy to get ahold of. Always responsive when we need something.
Travis D., customer since 2012
- Sharon Smith reviewed Northwest Insurance Group
Sep 29, 2017
Always have time for there customers in a friendly and knowledgeable way with a friendly smile.
Sharon S., customer since 1974
- Anonymous reviewed Northwest Insurance Group
Sep 29, 2017
You've always worked WITH me to fill our insurance needs. Love that.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Sep 28, 2017
Northwest Insurance Group handles all of insurance needs from business to personal. They are a fabulous group to work with and provide sterling advice and cover all options available to me. They also go above and beyond! I have referred them to my business and personal associates and will continue to do so.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Sep 28, 2017
Prompt service and reasonable prices! A great local company--I've been happy with my auto insurance, and now I have renter's insurance, too.
Customer since 2006
- Anonymous reviewed Northwest Insurance Group
Sep 27, 2017
Very good service. I will continue to do business with Northwest Insurance Group.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Sep 27, 2017
John and his team at Northwest Insurance are the best in the business. They are smart, thorough, kind, and patient. John gave me great advice, helped me understand all my options, and really got to know my insurance needs before we made a decision. I can't recommend this team highly enough!
Customer since 2016
- Sharon Jensen reviewed Northwest Insurance Group
Sep 26, 2017
Efficient, helpful and accurate
Sharon J., customer since 2017
- Brian Silkworth reviewed Northwest Insurance Group
Sep 22, 2017
Excellent service. Responsive. Friendly.
Brian S., customer since 2017
- Charlotte Carper reviewed Northwest Insurance Group
Sep 22, 2017
Right on top when renewal comes up - with a friendly email and quick to answer my questions.
Love you guys (gals).
Charlotte C., customer since 1999
- CChris S. reviewed Northwest Insurance Group on Yelp:
Sep 22, 2017
★★★★★
We had a lot of things we needed to think through while we were making decisions for the property that we were in the process of purchasing. Ruth was right there with us the whole way -- checking in with us, answering questions, running estimates for different scenarios, and making sure that we were getting the coverage that we neede...
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- Karen Eddinger reviewed Northwest Insurance Group
Sep 21, 2017
I love the fact that John is always cheerful and helpful and eager to speak with me. I also appreciate that, as a broker rather than a salesman for one particular company, John can look at the big picture and select for me the company with the best package for me.
Karen E., customer since 2013
- JJamie B. reviewed Northwest Insurance Group on Yelp:
Sep 20, 2017
★★★★★
I've been a business client for about 3 years, mostly working with Heather. They are really on it - super helpful with questions, extremely quick and responsive when I've needed proof of liability insurance ahead of big projects, and more than willing to explain the finer details of insurance policies that can get confusing unless yo...
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- Anonymous reviewed Northwest Insurance Group
Sep 19, 2017
helpful customer service, checked for best possible coverage and rates
Customer since 2017
- Sara Marr reviewed Northwest Insurance Group
Sep 19, 2017
I have only received excellent, prompt responses whenever I've had a question or policy change. Everyone has been knowledgeable and very helpful!
Sara M., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Sep 19, 2017
I appreciated the patience throughout the whole process. We had a lot of things we needed to think through while we were making decisions for the property that we were in the process of purchasing. Ruth was right there with us the whole way -- checking in with us, answering questions, running estimates for different scenarios, and making sure that we were getting the coverage that we needed. Our case wasn't the easiest, but it was great to not have to stress out over insurance.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Sep 19, 2017
The representative was knowledgeable and efficient.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Sep 17, 2017
John was just amazing. Very patient with all my indecisiveness until I found the perfect home for me. He was always available for all my questions & a true professional at what he does.
Customer since 2011
- Nick Aquino reviewed Northwest Insurance Group
Sep 16, 2017
Every time we need you folks you are always ready to give us 100%
Nick A., customer since 1998
- Michael Brunner reviewed Northwest Insurance Group
Sep 16, 2017
MoCA loves the speed at which you process our requests, and your ability to know exactly what is needed to submit our documents to the City. We love the fact that you are in our court and we know that you have our best interests at heart. This is demonstrated by the great rates that you get for us.
Michael B., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 15, 2017
Very easy to work with. Very responsive. Able to quote a rate much less than I found from other providers, yet the coverage is almost the same as those other providers (in some areas the coverage is even better)
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Sep 15, 2017
You're responsive, give good personal attention, and dig into issues for me.
Customer since 1999
- Ed Keegan reviewed Northwest Insurance Group
Sep 15, 2017
Always quick and responsive to questions. Friendly staff and convenient location.
Ed K., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 14, 2017
Great customer service.
Customer since 2011
- Jayme Johnson reviewed Northwest Insurance Group
Sep 14, 2017
Ruth is always responsive to my questions and changes I need to make to my policies.
Jayme J., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 14, 2017
Best insurance brokers we have ever worked with. Prompt and personal attention. Thanks,
Customer since 2011
- Susan Black reviewed Northwest Insurance Group
Sep 12, 2017
You and your team have always been available and responsive when I needed something.
Susan B., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Sep 10, 2017
Quick and effective service. Great people!
Customer since 2017
- Marilee Smith reviewed Northwest Insurance Group
Sep 09, 2017
HI Gang
as a group, you can not be any better , more efficient, kinder or more knowledgable
than anyone else. You are fantastic and the only thing you could do to improve
would be to put an office next door so I could recommend all my clients to you
every day ( if it made sense) Lots of love to John and staff!!!!!
Marilee Smith Fitch
Marilee S., customer since 2010
- Steven Shaughnessy reviewed Northwest Insurance Group
Sep 06, 2017
You are responsive and proactive. Thank you!
Steven S., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Sep 06, 2017
Your staff is very responsive, helpful and pleasant.
Customer since 2015
- Lyn Wiltse reviewed Northwest Insurance Group
Sep 01, 2017
You guys are always very responsive and thorough. It is truly a pleasure working with you!
Lyn W., customer since 2008
- Karel Stephers reviewed Northwest Insurance Group
Sep 01, 2017
Friendly and professional service. Prompt and courteous. Great people, great rates, exceptional service. A gem in the world of the insurance business.
Karel S., customer since 2013
- Christian Harris reviewed Northwest Insurance Group
Aug 31, 2017
Heather has always been real helpful in helping me figure out my small business insurance needs and helping me find the most competitive price.
Christian H., customer since 2017
- Terrill Harrington reviewed Northwest Insurance Group
Aug 29, 2017
Always great customer service and
Proactive Stettin to my company's insurance needs.
Terrill H., customer since 2006
- Anonymous reviewed Northwest Insurance Group
Aug 29, 2017
You always look for the best rates for us.
Customer since 2006
- Rodolfo Zorrilla reviewed Northwest Insurance Group
Aug 29, 2017
Always helpful and super quick service!
Rodolfo Z., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Aug 26, 2017
Very knowledgeable, expedient service. I am saving $110 per month for the exact same coverage in car ins. I had just refinanced my home and having my home owners ins be changed was also very easy. I found this ins group by looking up yelp reviews and they were 5 stars. I also would rate them 5 stars!
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Aug 25, 2017
John was quick to get me a quote that I was happy with. The whole process was headache free and completed very quickly.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Aug 24, 2017
Although I can't attest to the specifics about my insurance coverage, my experience working with Ruth was a delight. She was friendly and quite responsive.
Joe
Customer since 2017
- Rosette Jolis reviewed Northwest Insurance Group
Aug 24, 2017
You always respond to me straight away and find a solution to my questions or find me the best answer in a prompt and courteous manner. I just like working with you guys and value your knowledge and expertise.
Rosette J., customer since 2005
- John Altheide reviewed Northwest Insurance Group
Aug 23, 2017
John and his staff are very knowledgeable about their products. I appreciate the time they take to discuss the nuances of the policies and the options. It is very comforting to know that the right coverages are in place for our home/auto/business needs.
John A., customer since 2007
- Anonymous reviewed Northwest Insurance Group
Aug 22, 2017
Everyone at the office has been very helpful whenever I have had any questions or concerns. I appreciate that your office can compare and contrast various insurance companies when I have asked for help in getting the best coverage for the least price.
Staff are respectful and are able to help us both in person and on the phone.
Customer since 2004
- Anonymous reviewed Northwest Insurance Group
Aug 18, 2017
Marla is always very responsive and patient...especially when it comes to explaining the nuances of your industry.
Customer since 2004
- Anonymous reviewed Northwest Insurance Group
Aug 18, 2017
You and your Insurance team are just plain fabulous.
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Aug 18, 2017
Always quick responses, easy to work with. Always appreciate that.
Customer since 2004
- RReza Ghobadian reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Quick responses and good customer service.
- OOliver Campos reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Northwest Insurance Group really takes care of us. Heather is true blessing. She is friendly, knowledgable and responds super fast to our needs. It's a pleasure doing business with you folks. Thanks, S. Elmgrove LLC...
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- AAnil Jain reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
All is going well for the past few years since I have been having insurance policies provided by NW Insurance Group. Thanks....
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- Jjohn e sedgewick reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
John answered my phone call and, from the start, went to work finding me coverage in the form of homeowners insurance and coverage for a separate business. He was prompt, communicative, and made the right recommendations. I would enthusiastically support anybody's decision to call John....
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- TTerrill Harrington reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
I always appreciate the excellent customer service of my local agent John Moore. Questions and concerns have always been handled quick and professionally. Which is why I remain loyal to Northwest after 13 years of business !...
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- WWilliam G Mangan reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Great insurance broker. Good customer service. They shop for good rates and coverage and will advise you when to switch to another carrier. You are dealing with people, not a computer. John's been my broker for many years.......I would not change....
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- SSGA Procurement reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Whenever I have a question or a change is needed on my insurance, I get an incredibly timely response and am well taken care of! John is wonderful and I would highly recommend!...
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- JJoan OBrien reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
We initially got in touch with Northwest Insurance Group because of their relationship with Grange Insurance. Our previous vendor wanted to switch us to another group and we'd recently had a stellar experience with Grange and were reluctant to change. Once in your office, we really enjoyed meeting with you and you've been very res...
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- SStephanie Shull reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
You always find exactly what I need in a timely manner. I love that I can count on you.
- PPatrik Hertzog reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
I worked with Ruth and came away feeling like she truly had my best interests in mind. Ruth was exceedingly knowledgeable in all topics we discussed, highly organized, she was quick to respond to any emails I sent, and very pleasant to speak with on the phone. I would definitely recommend her to anyone....
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- JJD Godwin reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
JD Godwin gave Northwest Insurance Group a 5 star rating on Google
- AAune Garcia reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Aune Garcia gave Northwest Insurance Group a 5 star rating on Google
- BBackflow Service reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
John over at Northwest Insurance Group used to be an insurance adjuster and his experience has proven to be a great resource both in purchasing the right insurance and being extremely knowledgeable if something should happen and you have questions. John will also review your account when it's up for renewal and if there's a better...
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- MMike Musterman reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★☆
Mike Musterman gave Northwest Insurance Group a 4 star rating on Google
- PPaige Hanley reviewed Northwest Insurance Group on Google:
Aug 18, 2017
★★★★★
Every single interaction I've had with someone at Northwest Insurance has been singularly helpful, kind, and personal. They make me feel like I'm their only customer. I happily recommend them - you will not be disappointed....
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- Anonymous reviewed Northwest Insurance Group
Aug 17, 2017
I have to say that Ruth provided excellent customer service and got back with us in a timely manner on a insurance quote!
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Aug 16, 2017
Always very available and helpful whenever we have a question or need to make a change. Quick and thorough
Customer since 2011
- Charles Kendrick reviewed Northwest Insurance Group
Aug 16, 2017
I just felt so welcome and at home when I visit your office each time. Your entire staff and dog lol made me comfortable and relaxed.
You have solved my problem at a moments notice. When I needed bond insurance immediately for a job proposal. I got the certificate of insurance and was awarded the contract.
Your professionalism, expertise and expeditious way of business savvy was right on point for me and my business.
Keep up the good work on steamlining processes to achieve the best prices.
Sincerely,
Charles
Charles K., customer since 2015
- Steve Mehl reviewed Northwest Insurance Group
Aug 15, 2017
NW Insurance takes care of all my insurance needs, one stop shop
Steve M., customer since 1985
- Anonymous reviewed Northwest Insurance Group
Aug 15, 2017
Communication and pricing were great.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Aug 15, 2017
Friendly agents. Offer options. Prompt with quotes and follow through. Have referred my daughter.
Customer since 2010
- Saburo Miyata reviewed Northwest Insurance Group
Aug 14, 2017
1) Good Communication: Always someone is there to talk to me if I have some questions or to make changes on my insurance policy over the phone. If no-one to take a call, they always call me back right a way.
2) Everyone works there is very nice: Very kind and having good understanding on what they do. They do a very good job.
3)Been with them for a long time, I'm always glad that I found them.
Thank you all for what you do, and do it well!
Saburo M., customer since 2005
- Eric Robison reviewed Northwest Insurance Group
Aug 11, 2017
Northwest insurance group is great. They are always available to answer my questions and give me the right advise. I have recommended them to all my friends and clients .
Eric R., customer since 2016
- Sylvia Moore reviewed Northwest Insurance Group
Aug 11, 2017
Great to work with. Very friendly and helpful
Sylvia M., customer since 2016
- Alan Stanford reviewed Northwest Insurance Group
Aug 11, 2017
I like shopping local. Your office is close and friendly and Heather is exceptional. Thank you for all that you do. Al
Alan S., customer since 2016
- John Michael reviewed Northwest Insurance Group
Aug 04, 2017
I have enjoyed working with Abe at NW Insurance for several years now. The rates are competitive AND his service is extremely prompt, friendly and professional.
John M., customer since 2017
- Kyla Phillips reviewed Northwest Insurance Group
Aug 03, 2017
Always so accessible, friendly and helpful when we had a problem
Kyla P., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Aug 03, 2017
Providing the coverage I needed for my project and being accessible and available for the changes that occur and the occasional challenge.
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Aug 02, 2017
My coverage was always in place. Never had an issue.
Customer since 1999
- Anonymous reviewed Northwest Insurance Group
Aug 01, 2017
Very helpful and was able to answer all my questions.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jul 26, 2017
Super fast and attentive. Through in replying to inquiries.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jul 26, 2017
All of our paper work was in perfect order, without any errors. With made it much easier for us to take out our specialized contractors license with the state. We have worked with two other insurance companies in the past for our business, and neither were as accurate or prompt as Northwest Insurance Group. All info was correct and accurate, the agent responded to our questions promptly, and made getting our bond and insurance a breeze. Thanks!!
Customer since 2017
- George Kotsenas reviewed Northwest Insurance Group
Jul 26, 2017
Personal honest holistic attention. You guys are the best!
George K., customer since 2000
- Anonymous reviewed Northwest Insurance Group
Jul 25, 2017
I have only spoken to Ruth and she was great! Very professional and followed up on questions and concerns immediately.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jul 21, 2017
Northwest Insurance Group really takes care of us. Heather is true blessing. She is friendly, knowledgable and responds super fast to our needs. It's a pleasure doing business with you folks.
Thanks,
S. Elmgrove LLC
Oliver, customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jul 20, 2017
John has been efficient, pleasant, and easy to work with.
Customer since 2015
- Sean Jen reviewed Northwest Insurance Group
Jul 20, 2017
John has always gone above and beyond to give me advice and help. It's rare to find a company that is human enough to empathize and work with you. Northwest Insurance Group has been there for my company whenever I needed it.
Sean J., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Jul 20, 2017
Outstanding customer service!
Customer since 2014
- Erik Christensen reviewed Northwest Insurance Group
Jul 18, 2017
Great customer service and helpful advice on finding best rates and discounts.
Erik C., customer since 2013
- Greg Smick reviewed Northwest Insurance Group
Jul 11, 2017
Great quick, attention to detail service
Greg S., customer since 2016
- Cheri Baker reviewed Northwest Insurance Group
Jul 07, 2017
We appreciate their friendly, responsive, and knowledgeable customer service. Highly recommended!
Cheri B., customer since 2015
- Kaitlyn Spore reviewed Northwest Insurance Group
Jul 04, 2017
Whenever I have a question or a change is needed on my insurance, I get an incredibly timely response and am well taken care of!
Kaitlyn S., customer since 2012
- Audrey Nezer reviewed Northwest Insurance Group
Jun 29, 2017
Attentive, respectful service.
Audrey N., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 21, 2017
Responsive, knowledgeable, great customer service from Ruth.
Customer since 2006
- Anonymous reviewed Northwest Insurance Group
Jun 21, 2017
You guys are great! I love working with NW Insurance Group and have been for years.
Customer since 2015
- Clint Gawthrop reviewed Northwest Insurance Group
Jun 20, 2017
Answered all my questions.
Clint G., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 14, 2017
Easy to get quick and courteous responses by phone or email.
Customer since 2016
- Lynne Faulk reviewed Northwest Insurance Group
Jun 14, 2017
You've been incredibly responsive. You've also been very accurate about fulfilling requests, definitely not sloppy.
Lynne F., customer since 2013
- Sheila Thayer reviewed Northwest Insurance Group
Jun 14, 2017
You helped in a difficult 'short' sale. Understood my needs and worked with me to make sure the new purchase was properly insured.
Sheila T., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jun 13, 2017
You are doing everything right. Thank you.
Customer since 2016
- Calvin Azzola reviewed Northwest Insurance Group
Jun 13, 2017
You make our life easier with fast turnaround and shopping multiple vendors
Calvin A., customer since 2016
- Mikaela Guimaraes reviewed Northwest Insurance Group
Jun 13, 2017
Quick friendly customer service and unbeatable prices for my husband's bond and insurance for his contractor's license!
Mikaela G., customer since 2017
- Rachel Gray reviewed Northwest Insurance Group
Jun 13, 2017
Much more helpful than Progressive. Got me what I needed so I could continue the next step in buying a house. The representative even asked if I wanted to consolidate my auto insurance. I didn't end up going with auto insurance through Northwest due to a significantly higher rate, but the homeowners insurance is great. Thank you!
Rachel G., customer since 2017
- Mark Astor reviewed Northwest Insurance Group
Jun 13, 2017
I have worked solely with Marla Hoecker since contacting Northwest Insurance and based on that alone I can say that I am absolutely thrilled to be working with Northwest Insurance Group. After 28 years with Farmers Insurance, their customer service pales in comparison. You all have transformed my insurance world. :) I am telling all my friends. Thank you all.
Mark A., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 09, 2017
John is incredibly responsive, I really appreciate the work you do for us!
Customer since 2016
- Jerry Godwin reviewed Northwest Insurance Group
Jun 09, 2017
Warm, personal presentation at our first visit, John's effort to find best quality insurance at lowest possible price, and continuing ready and easy access when we have changes or questions. Superior service from day one!
Jerry G., customer since 2013
- Manuel Alfau reviewed Northwest Insurance Group
Jun 07, 2017
Working with Heather has been a breeze. I am able to ask for information needed, and she is on it with follow ups and accurate information.
Manuel A., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jun 05, 2017
I really enjoy working with the same person every time I have an insurance question and love having the option to email questions because it fits in much better with my schedule.
I find the service provided by John to be top rate, he always is willing to answer any questions I might have. He did a fantastic job on a Saturday to help me get car insurance so I could drive my new car off the lot the same day I purchased it!
Customer since 2016
- Torrey Pond reviewed Northwest Insurance Group
Jun 02, 2017
Great group of people, highly knowledable and always ready to help! Highly recommend John and the entire group at NW Insurnace Group.
Torrey P., customer since 2016
- Stephanie Shull reviewed Northwest Insurance Group
Jun 02, 2017
You always find exactly what I need in a timely manner. I love that I can count on you.
Stephanie S., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jun 01, 2017
Prompt and curtious service.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
May 31, 2017
Easy, no complications. Quick replies to questions.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
May 26, 2017
I've dealt almost solely with Ruth and she has been outstanding--professional, kind, helpful.
Customer since 2014
- Marla Albitz reviewed Northwest Insurance Group
May 26, 2017
Ruth Sarvis at Northwest is knowledgeable, responsive, professional and friendly. All very important qualities when managing one's various insurance needs.
Marla A., customer since 2014
- Daren Nelson reviewed Northwest Insurance Group
May 25, 2017
Fast to respond and take time to answer questions
Daren N., customer since 2014
- Victor Voris reviewed Northwest Insurance Group
May 24, 2017
You did a great job getting my policy in place. great price even though it took a lot of your time
Victor V., customer since 2016
- Anonymous reviewed Northwest Insurance Group
May 24, 2017
We have a complicated lifestyle and John helps us find policies for all of it!
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
May 19, 2017
You have always been extremely responsive and have always given us answers to questions we ask.
Customer since 2008
- Carolyn Jensen reviewed Northwest Insurance Group
May 18, 2017
I appreciate the quick response to my questions.
Carolyn J., customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 18, 2017
Prompt, accurate, & very professional. I always suggest, encourage my clients to at least call & get a quote.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 17, 2017
The communication and taking care of my policy was outstanding. You gave me all the information I needed which made this easy to get done. Thank you
Customer since 2017
- Judith Gorian reviewed Northwest Insurance Group
May 16, 2017
You efficiently guided through the process of buying my first home! You were there everytime that I had a question! No question was too small to ask! You made it a very smooth process!
Judith G., customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 16, 2017
very responsive to my requests and offers coverage to my unique needs. Thanks.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
May 14, 2017
I appreciate the personal attention to my variable needs regarding my car insurance. Thanks so much for your personal attention.
Customer since 2016
- Kristi Keithly reviewed Northwest Insurance Group
May 12, 2017
Great customer service and prompt responses.
Kristi K., customer since 2016
- Patrik Hertzog reviewed Northwest Insurance Group
May 09, 2017
I worked with Ruth and came away feeling like she truly had my best interests in mind. Ruth was exceedingly knowledgeable in all topics we discussed, highly organized, she was quick to respond to any emails I sent, and very pleasant to speak with on the phone. I would definitely recommend her to anyone.
Patrik H., customer since 2017
- Anonymous reviewed Northwest Insurance Group
May 05, 2017
Dealt with rep over the phone who was professional and kind to work with. The rep answered all of our questions and we had a renters insurance policy by the end our conversation.
Customer since 2015
- Steven Hughes reviewed Northwest Insurance Group
May 04, 2017
You are always so helpful and knowledgeable when we call with any questions about our insurance needs.
Steven H., customer since 2003
- Andy Pratt reviewed Northwest Insurance Group
May 04, 2017
Immediate response to my questions and needs. I never had to ask twice.
Andy P., customer since 2016
- Terrill Harrington reviewed Northwest Insurance Group
May 04, 2017
My agent John is excellent !
Always knowledgable and accessible right here in the community.
Terrill H., customer since 2006
- Rikki Ricard reviewed Northwest Insurance Group
May 03, 2017
Response is always quick and friendly.
Rikki R., customer since 2014
- Anonymous reviewed Northwest Insurance Group
May 02, 2017
Prompt, excellent service.
Customer since 2016
- Andrea Brice reviewed Northwest Insurance Group
May 02, 2017
Loved how Heather got back to me, followed up on the questions. Kept track of me and my issues. It was a pleasure working with her. Yes, I've already recommended her to others.
Andrea B., customer since 2016
- LLori D. reviewed Northwest Insurance Group on Yelp:
May 02, 2017
★★★★★
Have been a client here for more than 10 years. They have helped me with various auto, renter and home owner policies. Always very responsive to my requests. And proactive - looking out for me and my interests even when I don't initiate a question or request. Highly recommend!...
Read More.
- Anonymous reviewed Northwest Insurance Group
Apr 27, 2017
Your responsiveness and proactive support has been great. It's nice knowing someone else is keeping an eye on things and making sure we have what we need.
Customer since 2007
- Rick Beaubelle reviewed Northwest Insurance Group
Apr 27, 2017
Your staff has always made me feel very comfortable asking questions. They get me information in a timely manner and never push an agenda, they just make sure I know what their recommendations are and what my cost will be..
Rick B., customer since 2016
- Tori Wyman reviewed Northwest Insurance Group
Apr 26, 2017
Fast, easy, and got me the coverage I needed.
Tori W., customer since 2017
- Bryon Karow reviewed Northwest Insurance Group
Apr 21, 2017
Ruth is the greatest!! She pays attention to detail and responds in time to make decisions. She even has a sense of humor.
Bryon K., customer since 2014
- Cassandra Fochtman reviewed Northwest Insurance Group
Apr 21, 2017
The service that we have received has been outstanding, and professional. In our business quality is everything, so when we work with other professionals we have high expectations- those expectations have been exceeded with the prompt response, and service we have received. We have received all of our documentation, and our billing paperwork-everything has been clear and easy to understand. Thank you!
Cassandra F., customer since 2016
- Jeffrey Smith reviewed Northwest Insurance Group
Apr 20, 2017
...friendly clear discussion and explanation :
...i stopped by to ask a question about construction liability insurance for a project and very quickly got all the information i needed
Jeffrey S., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Apr 19, 2017
Quick communication and patience with trying to untangle the unique driving situation I was in.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Apr 13, 2017
John, Ruth and the whole crew are the best. I am a scatterbrained busy one man show and I could not conduct my business without the help they provide me regularly. They have had my business for 17 years and it's all because of the EXCELLENT service they have always provided. Thank you!
Customer since 2007
- Anonymous reviewed Northwest Insurance Group
Apr 10, 2017
You took time to provide personal service. TY!
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Apr 08, 2017
We initially got in touch because you have a relationship with and can continue booking our coverage with Grange Insurance. Our previous vendor wanted to switch us to another group. Once in your office, we really enjoyed meeting with you and you've been very responsive whenever we've had questions or issues, answering right away. And we love the pup!
Customer since 2013
- Abe Pralle reviewed Northwest Insurance Group
Apr 06, 2017
John from Northwest was very helpful and responsive with our restaurant insurance needs. He answered the questions we had during our lengthy planning phase without any pressure and then once we signed the restaurant lease we were able to get the insurance documents we required the very next day.
Abe P., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Apr 04, 2017
Good service, conscientious, and friendly staff
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Mar 31, 2017
I appreciate that you track when we need to renew and are always helpful, efficient and quick.
Carol
Customer since 2012
- Ethan Wickersham reviewed Northwest Insurance Group
Mar 31, 2017
Great service!
Ethan W., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Mar 31, 2017
NW Insurance has offered a great insurance plan and rate for us for the past 4 years. Thanks!
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 31, 2017
Very friendly and prompt, so that it didn't feel like a transaction.
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Mar 31, 2017
I have been using NW Insurance Group for my business needs, and specifically dealing with Heather, I found them to be professional, honest and fun to work with.
Thanks for the great service!
Customer since 2019
- Leo Muller reviewed Northwest Insurance Group
Mar 29, 2017
Personalized service and the right plan for us. Make all the difference...thanks!
Leo M., customer since 2012
- James Salter reviewed Northwest Insurance Group
Mar 28, 2017
Good service and very knowledgeable in answering any questions that one may have over time. I don't know how many years I've been using you guys but I have no complaints.
James S., customer since 2012
- David Howard reviewed Northwest Insurance Group
Mar 28, 2017
You guys are always there for us.
David H., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Mar 24, 2017
John and his team always have your back! Any question, any time they are accessible, knowledgeable and kind! Just the best resource to have on your financial team!
Customer since 1997
- Dianne Barnes reviewed Northwest Insurance Group
Mar 22, 2017
I love the extremely quick responses to my questions and requests for service. I would never go anywhere else for my insurance needs because I am One Satisfied Customer for over 20 years.
Dianne B., customer since 2012
- Sharon Smith reviewed Northwest Insurance Group
Mar 22, 2017
Very friendly and knowledgeable. We have been a long tiime client
Sharon S., customer since 1974
- Anonymous reviewed Northwest Insurance Group
Mar 21, 2017
Northwest Insurance Group takes care of all of my business and personal insurance needs. All representatives are very knowledgeable, keep me informed, review my requirements with me, and help with my decision making. I've been working with them for several years and highly recommend them! Diana.
Customer since 2013
- George Butterfield reviewed Northwest Insurance Group
Mar 21, 2017
Excellent service; very responsive!!
George B., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Mar 16, 2017
Every time a special need has to get handled quickly and efficiently, the Team at Northwest are spectacular and always go the extra mile!! Hard to find in our current culture of mediocre customer service. Yes, I did use ALWAYS consciously!
Customer since 1989
- Debbie Pryor reviewed Northwest Insurance Group
Mar 16, 2017
Very friendly staff. They answered all of our questions and found great coverage at a fair price.
Debbie P., customer since 2016
- Charlotte Carper reviewed Northwest Insurance Group
Mar 16, 2017
The customer service is great - you are always available when I need something.
Thanks,
Charlotte C., customer since 1999
- Anonymous reviewed Northwest Insurance Group
Mar 15, 2017
Great service!
Customer since 2011
- Deborah Gray reviewed Northwest Insurance Group
Mar 15, 2017
Reasonable time for answers, no nagging us before we were ready, informed agent
Deborah G., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Mar 15, 2017
Always get back with answers very quickly, are always helpful in trying to lower costs
Customer since 2006
- Anonymous reviewed Northwest Insurance Group
Mar 15, 2017
Professional. Responsive. Attentive. We were given several options with five insurance companies in spreadsheet format making it super easy to compare.
Customer since 2017
- Mary Sambuchino reviewed Northwest Insurance Group
Mar 10, 2017
Prompt responses to phone calls, always friendly, always helpful! You guys rock!
Mary S., customer since 2014
- Nick Aquino reviewed Northwest Insurance Group
Mar 10, 2017
Wen ever I call to get information or add or subtract a car your staff is so helpful it is wonderful to have them there for us. Thanks for all you do to protect our stuff
Nick A., customer since 1998
- Anonymous reviewed Northwest Insurance Group
Mar 09, 2017
When I call, you pick up, greet us by name, and you are there for us. That is what one expects from your Insurance company but you deliver and with a smile. You always take care of us and we feel "protected". Thank you!
Customer since 2011
- Ed Keegan reviewed Northwest Insurance Group
Mar 09, 2017
Very friendly team. Always answers in seconds.
Ed K., customer since 2011
- GGlenda L. reviewed Northwest Insurance Group on Yelp:
Mar 08, 2017
★★★★★
Great service for both personal lines and business! Very knowledgeable and have been in my West Seattle community for many years. Love the NW Insurance Group team!...
Read More.
- Michael Brunner reviewed Northwest Insurance Group
Mar 07, 2017
John has always been so quick to respond to our various questions as we strive to improve and vary our annual event. We so appreciate having his knowledge and his experienced team handling out insurance needs. We especially appreciate that they effectively communicate with City risk management staff on our behalf.
Michael B., customer since 2011
- Richard Moore reviewed Northwest Insurance Group
Mar 06, 2017
Keep up the good work, thanks for asking.
Richard M., customer since 2010
- Bruce Butterfield reviewed Northwest Insurance Group
Mar 03, 2017
I have used Northwest Insurance Group exclusively for my insurance needs for the past 20+ years. Always impressed by the promptness when I need to change something on a policy or other needs. I have recommended them to numerous clients as well. Keep up the good work!
Bruce B., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Feb 24, 2017
John, you and your folks are great agents and provide prompt service. You are the reason I stay with Hartford. I will continue to recommend you as I have in the past.
Customer since 2009
- Anonymous reviewed Northwest Insurance Group
Feb 22, 2017
You've always stepped up to take care of us. We appreciate the timeliness of making sure we have the correct coverage and answering any questions we may have. Thank-you
Customer since 2008
- Bill Mangan reviewed Northwest Insurance Group
Feb 22, 2017
Honest people. Good service. competent. Friendly. Helpful.
Bill M., customer since 2003
- Susan O'Toole reviewed Northwest Insurance Group
Feb 19, 2017
Heather was friendly, helpful and knowledgeable. She also was able to find a great price.
Susan O., customer since 2017
- Sophia Everett reviewed Northwest Insurance Group
Feb 18, 2017
You gave us great service and answered all of my questions when i had them
Sophia E., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Feb 17, 2017
Heather was helpful making a new world of insurance understandable and in winding our way through requirements imposed by the SBA process significantly less stressful.
Thanks
Customer since 2016
- David Sherin reviewed Northwest Insurance Group
Feb 17, 2017
You and your staff are always quick to respond with answers we need and are unfailingly polite and cheerful.
David S., customer since 2008
- Cathy Thompson reviewed Northwest Insurance Group
Feb 17, 2017
Easy to get a hold of to answer questions.
Cathy T., customer since 2015
- Christian Harris reviewed Northwest Insurance Group
Feb 16, 2017
Heather was very friendly and helpful helping me figure out what sort of insurance I needed for my new business and was able to get several quotes and find me the best rate and coverage.
Christian H., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Feb 16, 2017
You were very quick and very helpful. Thank you! Also, reasonable rates!
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Feb 14, 2017
All of my dealings have been by phone as we live out of state. Always a prompt answer to any question.
Customer since 2010
- Anonymous reviewed Northwest Insurance Group
Feb 10, 2017
Awesome willingness to focus on the needs of the customer!
Customer since 2001
- Edmund Swaya reviewed Northwest Insurance Group
Feb 10, 2017
Always responsive. And quickly responsive.
Edmund S., customer since 2014
- John Altheide reviewed Northwest Insurance Group
Feb 10, 2017
John and his staff are always friendly, helpful. I appreciate the way they look after my interests and help me find products that suit my needs.
Thanks!
John A., customer since 2007
- Rosette Jolis reviewed Northwest Insurance Group
Feb 09, 2017
You are all very proactive in making sure that we have the coverage that we need. If I call and have a question, I speak with someone straight away and get the answers to my questions.
Rosette J., customer since 2005
- Anonymous reviewed Northwest Insurance Group
Feb 09, 2017
We really appreciate the fair and honest analysis of our insurance needs. Plus we know you'll always do right by the people we send your way!
Customer since 2010
- Anonymous reviewed Northwest Insurance Group
Feb 08, 2017
Service when Hartford tried to make us pay for damage caused by uninsured driver. You went way beyond the norm
Customer since 2009
- Anonymous reviewed Northwest Insurance Group
Feb 07, 2017
Everyone has offered timely support and information about our coverage...both answering questions r/t our policies and in "emergency" situations. I especially appreciate the willingness to explore comparing different insurance carriers to get the BEST coverage for the BEST price!!!
Customer since 2004
- Anonymous reviewed Northwest Insurance Group
Feb 03, 2017
You and your staff have always been responsive and always keep an eye on my different accounts.
Thank you very much.
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Feb 02, 2017
Very fast response time. Always courteous.
Customer since 2005
- Lawrence Evans reviewed Northwest Insurance Group
Feb 02, 2017
Great service. Always responding quickly to any questions or needs I may have.
Lawrence E., customer since 2000
- Anonymous reviewed Northwest Insurance Group
Feb 02, 2017
Have always been able to help us with whatever we need or answer all our questions, very responsive
Customer since 2011
- Steve Mehl reviewed Northwest Insurance Group
Feb 01, 2017
We like the fact than when a renewal quote comes in higher than expected you search for a competitive quote.
Also like to have one insurance company for all our needs that has our interest in mind
Steve M., customer since 1985
- Charles Kendrick reviewed Northwest Insurance Group
Feb 01, 2017
Just by communicating and keeping me informed of policy changes and searching for the lowest rates for my business coverage needs.
Your staff is always friendly. courteous available to answer questions when needed.
Thanks, for your professionalism and expertise.
Charles
Charles K., customer since 2015
- Christopher Caster reviewed Northwest Insurance Group
Feb 01, 2017
Great local business, great communication, competitive.
Christopher C., customer since 2014
- John Wilson reviewed Northwest Insurance Group
Jan 31, 2017
We have many policies with NWI business and personal. I am always assured that everything is in order and current. When I have questions I get prompt answers. The staff is wonderful.
John W., customer since 2007
- Melanie Wells reviewed Northwest Insurance Group
Jan 29, 2017
Always helpful and responsive to any questions, concerns or issues that arise. Highly recommend for all insurance needs.
Melanie W., customer since 2005
- Anonymous reviewed Northwest Insurance Group
Jan 27, 2017
you are very responsive. you connected me with encompass who took extremely good care of me.
Customer since 2006
- Anonymous reviewed Northwest Insurance Group
Jan 26, 2017
Professional and warm service.
Customer since 2000
- Samantha Smith reviewed Northwest Insurance Group
Jan 20, 2017
They are super fast with responding to questions and sending any custom docs I need for all my locations and contracts within hours of my request! Pretty impressive!
Samantha S., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Jan 20, 2017
Quick and easy
Customer since 2017
- Anonymous reviewed Northwest Insurance Group
Jan 19, 2017
Available when we had an issue and honestly provided valuable information for us to make our decision
Customer since 2014
- Erik Christensen reviewed Northwest Insurance Group
Jan 17, 2017
It's always great to be able to call and speak to a real person about our insurance needs!
Erik C., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Jan 11, 2017
You make a real effort to find us the best rates.
Customer since 2013
- Todd Milazzo reviewed Northwest Insurance Group
Jan 11, 2017
Northwest Insurance provided excellent, and friendly communication and customer service
Todd M., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 10, 2017
Extremely helpful, efficient friendly service. Heather could not have been nicer or given better customer service
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jan 10, 2017
Heather was amazing. Her attention to detail and quick turn around for my needs were incredibly helpful. I would absolutely recommend Northwest Insurance Group to others.
Customer since 2016
- BBenji M. reviewed Northwest Insurance Group on Yelp:
Dec 20, 2016
★★★★★
John did an excellent job guiding me through my application. Any time I had a question he was quick to respond. Good communication....
Read More.
- Sunchea Phou reviewed Northwest Insurance Group
Dec 16, 2016
Awesome customer services and lightning communication.
Sunchea P., customer since 2019
- Michael Fulton reviewed Northwest Insurance Group
Dec 16, 2016
Very helpful in finding us the best deal for our family. We appreciate it.
Michael F., customer since 2012
- David Cornell reviewed Northwest Insurance Group
Dec 16, 2016
personal contact and speed
David C., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Dec 16, 2016
Prompt and courteous service; Easy to work with online.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 15, 2016
ALWAYS quick to respond. Impressive these days when most insurance options are automared. I appreciate knowing someone is there to grab my call or respond to my email, quickly.
Customer since 2012
- Benji Meder reviewed Northwest Insurance Group
Dec 14, 2016
John did an excellent job guiding me through my application. Any time I had a question he was quick to respond. Good communication.
Benji M., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Dec 09, 2016
I know when I call I will hear a pleasant voice to assist me. If the answer to my question is not immediately known the person who answered will find out the answer and call me right back. What more can ask. I have had such an experience with wonderful results both times.
Customer since 2005
- Anonymous reviewed Northwest Insurance Group
Dec 09, 2016
Easy to work with and they had the product that I needed when others didn't.
Thanks.
Customer since 2011
- JD Post reviewed Northwest Insurance Group
Dec 08, 2016
John was extremely helpful in informing and identifying what GL insurance coverage would be best for my new business. He continues to provide excellent service and is extremely responsive to my questions. I look forward to working with John in the years to come!
JD P., customer since 2016
- Robert Ruvkun reviewed Northwest Insurance Group
Dec 08, 2016
We have worked with Northwest Insurance Group since we bought our first house and have been happy customers for over 15 years. The staff are all great - super helpful and responsive, and a pleasure to work with. We always get answers to our questions, and often they contact us before we've even realized we might need to make an adjustment. We so appreciate the assistance and the fact that every interaction leaves us feeling like Northwest Insurance Group is truly invested in helping us meet our needs and providing the best possible care for customers.
Robert R., customer since 2008
- Anonymous reviewed Northwest Insurance Group
Dec 08, 2016
Great Customer Service, checked up on me several times to make sure my needs were being met. Much Appreciated!
Customer since 2016
- Gary Rambo reviewed Northwest Insurance Group
Dec 06, 2016
you made what seemed difficult easy
Gary R., customer since 2016
- Steve Luke reviewed Northwest Insurance Group
Dec 04, 2016
Working with Northwest Insurance Group is a breeze - they're quick to respond, attentive to our needs, and knowledgeable about our plans and options. They've even offered to "taste test" our products for free, if the need ever arises.
Steve L., customer since 2015
- Andy Pratt reviewed Northwest Insurance Group
Dec 03, 2016
North West Insurance Group has provided excellent service, support and help in designing the correct insurance policy to best protect my business while keeping the cost controlled. I definitely recommend them to anyone that needs an insurance company.
Andy P., customer since 2016
- Steven Hughes reviewed Northwest Insurance Group
Dec 03, 2016
John has been such a great resource and help with all our insurance needs from our car insurance, home owners insurance, umbrella liability coverage to business liability insurance! We have other insurance needs coming up and we'll be contacting John!
Steven H., customer since 2003
- Kerry Board reviewed Northwest Insurance Group
Nov 30, 2016
We have worked with Ruth Sarvis for several years now and have always had quick knowledgeable response to our personal insurance needs. She seems to have a well established reputation, which is how we found her.
Kerry and Ernie Board
Kerry B., customer since 1987
- Anonymous reviewed Northwest Insurance Group
Nov 30, 2016
Straightforward. Took care of business.
Customer since 2016
- Fernando Lopez reviewed Northwest Insurance Group
Nov 30, 2016
Good affordable prices for a new business owner!! Thank you!!
Fernando L., customer since 2016
- Phil Seeley reviewed Northwest Insurance Group
Nov 29, 2016
Ruth is fabulous
Phil S., customer since 2014
- John Sedgewick reviewed Northwest Insurance Group
Nov 29, 2016
John helped me with a live/work condominium, which was a new venture for me. He was very good at making me feel satisfied that he would work with the bank on their home owner's insurance needs and the business insurer on their needs while still protecting me. I would recommend him to anyone.
John S., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 23, 2016
Unsurpassed service and knowledge make Northwest Insurance Group a pleasure to do business with.
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Nov 23, 2016
I was sent a variety of auto insurance options when I moved here from another state. I was able to look these over in my own time. I appreciated the patience and friendlyness.
Customer since 2016
- Andrew Brooking reviewed Northwest Insurance Group
Nov 22, 2016
You're always very friendly, and helpful when I just drop in to your office unannounced.
Andrew B., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 17, 2016
Your quick response to my insurance needs is greatly appreciated.
Customer since 2015
- Henry Louie reviewed Northwest Insurance Group
Nov 17, 2016
KiloWatts for Humanity, the non-profit organization that I'm President of, is small and we have no paid staff. Your group helped explain the policies and we appreciated the personalized attention.
Henry L., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 17, 2016
Friendly, professional, and responsive!
Customer since 2015
- Doug Branch reviewed Northwest Insurance Group
Nov 17, 2016
Mary has been very helpful in finding us a well priced auto insurance quote.
Doug B., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 16, 2016
You have such an outstanding level of personal service.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2016
Northwest Insurance Group is always there for you; whenever you need them! They are there to answer your questions and take care of your needs!
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2016
You have done an excellent job
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 15, 2016
Very helpful, personable and easy to work with.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Nov 11, 2016
We enjoy the personal attention when dealing with the folks at NW Insurance Group, after moving from out of state, we found Ruth very welcoming and attentive to our needs. We had a long term relationship with our insurance broker before moving to Seattle, and look forward to having a long term relationship with NW Insurance Group.
Customer since 2016
- Aziz Junejo reviewed Northwest Insurance Group
Nov 11, 2016
In today's busy schedule, customer service and follow-up can make all the difference in making our lives just a little bit easier, thank you Marla for your professionalism!
Aziz J., customer since 2016
- Dan Luzius reviewed Northwest Insurance Group
Nov 10, 2016
9 times out of 10 customer service is through some automated phone system. That's not the case with NW Insurance. Every time I call, i'm greeted by the same people. It's more like chatting with a neighbor than an insurance company. It's companies like yours that make West Seattle a great place to call home!
Dan L., customer since 2015
- Drake Jeanblanc reviewed Northwest Insurance Group
Nov 06, 2016
Northwest insurance has saved us a great deal of money on insurance while providing us a wide range of protection. Very good people.
Drake J., customer since 2013
- Kyle Fenton reviewed Northwest Insurance Group
Nov 04, 2016
Ruth has always been incredibly fast to respond to my questions and makes everything very easy. She is the best.
Kyle F., customer since 2015
- Anonymous reviewed Northwest Insurance Group
Nov 01, 2016
You have always provided quick responses to emails and questions. Which is rare these days! It is much appreciated.
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 27, 2016
Super friendly, helpful and knowledgeable
Customer since 2014
- Terrill Harrington reviewed Northwest Insurance Group
Oct 27, 2016
Awesome service with reliable agent !
Terrill H., customer since 2006
- Bradley Gill reviewed Northwest Insurance Group
Oct 27, 2016
Any issue I've had come up has always been promptly handled as well as any questions. Customer service is always top notch which I value highly
Bradley G., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 25, 2016
John was in a minor accident (not his fault) and it was great having your professional support. A couple years ago you wrote our home and car policies with Safeco and we got better coverage for less money than Allstate. Not to mention better service. If something happens I can just pick up the phone for advice.
Customer since 2014
- Rick Beaubelle reviewed Northwest Insurance Group
Oct 25, 2016
I was pleased by both the politeness and quick response time to my questions, in person and by phone.
Rick B., customer since 2016
- Anonymous reviewed Northwest Insurance Group
Oct 25, 2016
John runs a good crew here in West Seattle, Ruth has been especially helpful and answered all of my questions over the past year. Thank you!
Customer since 2012
- Robert Kinzinger reviewed Northwest Insurance Group
Oct 21, 2016
This agency deals very personally and cares about me as a client. I always get fast answers and lots of good advice. I even like the newsletter, which is rare. I always recommend them and would recommend them to you.
Robert K., customer since 2014
- Richard Reinhardt reviewed Northwest Insurance Group
Oct 20, 2016
Appreciate immediate availability of agents to answer a question or issue as it presents itself.
Richard R., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 19, 2016
Quick responses and good customer service.
Customer since 2014
- Anonymous reviewed Northwest Insurance Group
Oct 18, 2016
Quick responses, great explanations to questions.
Customer since 2014
- Ed Keegan reviewed Northwest Insurance Group
Oct 17, 2016
I started working wiht John and Northwest Insurance about three years ago. Literally, John and team cut my insurance bills by 25% and increased my coverage more than 2X. The team is responsive and friendly. I receive an answer to every question I have asked on the same day. I cannot recommend John and team more.
Ed K., customer since 2011
- PPhillip M. reviewed Northwest Insurance Group on Yelp:
Oct 16, 2016
★★★★★
I am impressed by the quick, professional response I always get from this office. In the past year or so I have added twice to our coverage. Both times I heard back well within one business day and got coverage in a surprising short time. Easily recommended....
Read More.
- Anonymous reviewed Northwest Insurance Group
Oct 14, 2016
The agents were friendly and helpful to someone new to the area. My agent seemed knowledgeable and honest.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Oct 14, 2016
I appreciate the quick response to questions or concerns, and working to get me the best rate on my auto/renters insurance. I also appreciated that when I asked for a quote for business insurance a few years ago, you were honest that you couldn't find a better rate than I had with another company, and should stay with them.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 14, 2016
I love the prompt replies via email and straight-forward communication.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 13, 2016
Helpful, knowledgeable, responsive, competative pricing.
Customer since 2014
- Phillip Mitchell reviewed Northwest Insurance Group
Oct 11, 2016
I am impressed by the quick, professional response I always get from your office. In the past year or so I have added twice to our coverage. Both times I heard back well within one business day hours and got coverage in a surprising short time. Thank you.
Phillip M., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 11, 2016
Friendly, efficient, responsive, fair rates
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 08, 2016
By researching and comparison shopping for the best insurance coverage at the best price! It is also a pleasure working with Ruth! She does a great job for your business.
Regards,
Evanna Sweeney
Customer since 2014
- Rodolfo Zorrilla reviewed Northwest Insurance Group
Oct 07, 2016
Always helpful and quick to respond!
Rodolfo Z., customer since 2017
- Anonymous reviewed Northwest Insurance Group
Oct 06, 2016
The responses are always quick and friendly when ever I have questions or concerns about my policies.
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Oct 04, 2016
Always responsive and helpful
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Oct 04, 2016
Great service from great folks, Highly Recommend!
Customer since 2013
- Anonymous reviewed Northwest Insurance Group
Sep 29, 2016
Insurance is not the focus of my work or interest. Your company makes something that is necessary and important quick and easy to secure while allowing me to focus on our nonprofit.
Customer since 2012
- Kerry Barr reviewed Northwest Insurance Group
Sep 28, 2016
Northwest Insurance group is just the best! They really care about the insurance needs of their customers and go the extra mile to make site that there clients have the right level of coverage.
Kerry B., customer since 1991
- Travis Dever reviewed Northwest Insurance Group
Sep 27, 2016
I mostly correspond with you when I need a certificate of insurance sent to a customer. The certificates are always send out right away and I always see a copy so I know it's accurate. Keep up the good work.
Travis D., customer since 2012
- David Howard reviewed Northwest Insurance Group
Sep 27, 2016
You guys answer all of our questions and make sure we get the best rates for the coverage we want.
David H., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Sep 27, 2016
There is always someone to talk to. Personalized service
Customer since 2012
- Deanne Godfrey reviewed Northwest Insurance Group
Sep 23, 2016
I appreciate the fast turn around when I request a certificate of insurance.
Deanne G., customer since 2012
- Anonymous reviewed Northwest Insurance Group
Sep 22, 2016
when I call, somebody I know answers the phone and is always very helpful.
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Sep 21, 2016
All of the team at Northwest Insurance has helped us with every kind of insurance needs and we couldn't be happier!
Customer since 2012
- Anonymous reviewed Northwest Insurance Group
Sep 21, 2016
I have been with North West Insurance for a long time. Ruth Sarvis is extremely helpful always. Everyone has been pleasant and accomodating. I have bought and sold a few homes in the last three years and they have been extremely helpful and patient.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Sep 20, 2016
EVERY time we have something that needs attention or handling, it is accomplished so effectively, efficiently & with good cheer! Great team! No matter who I speak to, the office is always ready to serve!
Recently, a condo was purchased and needed coverage immediately. It was handled so skillfully that all was covered without multiple calls or emails.
Great Gratitude!
Diana Cristina
Assistant to Janet McAlpin & David Godsey
Customer since 1989
- Anonymous reviewed Northwest Insurance Group
Sep 20, 2016
NWIG has been there through thick and thin for me with reminders when needed for everything insurance related. I can not say how much I appreciate their help throughout the years. Thanks for everything!
Customer since 2007
- Kevin Delashmutt reviewed Northwest Insurance Group
Sep 20, 2016
Great service and reasonable rates.
Kevin D., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Sep 20, 2016
Always been helpful in our needs
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 17, 2016
We live on the east side and through email and phone we still have great service
Customer since 1999
- George Butterfield reviewed Northwest Insurance Group
Sep 16, 2016
I like the fact that I can call your office and someone actually answers the phone. My questions get answered immediately while I'm on the line. We also have a lot of "last-minute" needs and we are always satisfied with the help we are provided. We always give your name when others need an insurance referral.
George B., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Sep 14, 2016
I really like that there is a specific person that I am dealing with, not just a giant nameless unknowable void ... :-)
Customer since 2012
- Karen Eddinger reviewed Northwest Insurance Group
Sep 13, 2016
I appreciate the personal service that I receive from John and Ruth
Karen E., customer since 2013
- Ron Carter reviewed Northwest Insurance Group
Sep 09, 2016
John and his crew are great and very knowledgeable. Very personable and will dig in to take care of your specific needs. I've had my business insurance through John from day one and don't plan on changing that. I've also referred friends and family to go talk to him when they need something as well.
Ron C., customer since 2011
- Lance Campbell reviewed Northwest Insurance Group
Sep 08, 2016
I like the way you or your team takes the time to explain an issue if I walk into the office.
Lance C., customer since 2011
- Nick Aquino reviewed Northwest Insurance Group
Sep 08, 2016
Quick to help and resolve claims
Nick A., customer since 1998
- Nicole Crisostomo reviewed Northwest Insurance Group
Sep 07, 2016
When I call with anything, a friendly human voice answers the phone and takes care of what I need, no matter what. I can count on you guys at all times.
Nicole C., customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 07, 2016
I like your friendly, knowledgeable service and the array of policies available such as builder policies, vacant house policies and construction policies. Also, your location is very convenient for me because I like to have face-to-face discussions on occasion.
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 07, 2016
Love that I can communicate so easily by email. The office is always very responsive and helpful.
Customer since 2011
- Anonymous reviewed Northwest Insurance Group
Sep 01, 2016
your follow up has always been good, to make sure we renew on time, etc...
Customer since 2010
- PPaige M. reviewed Northwest Insurance Group on Yelp:
Sep 01, 2016
★★★★★
Every single interaction I've had with someone at Northwest Insurance has been singularly helpful, kind, and personal. They make me feel like I'm their only customer. I've been with them for over 11 years and I happily recommend them - you will not be disappointed....
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- Anonymous reviewed Northwest Insurance Group
Aug 31, 2016
You take the time to talk through issues and questions
Customer since 2010
- David Benton reviewed Northwest Insurance Group
Aug 30, 2016
quick response to questions and sound advise when needed
David B., customer since 2009
- Robert Barry reviewed Northwest Insurance Group
Aug 28, 2016
We have been with NWIG for quite a few years and I have always been pleased with the level of professionalism and availability I have experienced. John and staff have nurtured our relationship with knowledge, integrity and commitment and have been willing to educate me in an area that I have little experience or interest. Thanks
Robert B., customer since 2012
- Jayme Gustilo reviewed Northwest Insurance Group
Aug 28, 2016
I actually enjoy reading your newsletter that gives me updates of your office staff and services. You have always given me accurate and reliable advice.
Thanks so much, John.
Jayme G., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Aug 27, 2016
I am extremely pleased with the services provided by Northwest Insurance Group. As a very busy small business owner my needs are varied. They handle my commercial accounts as well as my personal accounts. Everyone is extremely knowledgeable, quick to respond and advise appropriately, easy to do business with and frankly, the BEST I have ever dealt with. They respect my time and I respect their skills. I always recommend them and will continue to do so.
Customer since 2013
- Dianne Barnes reviewed Northwest Insurance Group
Aug 26, 2016
I've had the pleasure to place all of my insurance needs through Northwest Insurance Group for almost 20 years; 15 residences, 5 cars, and personal liability. They have been wonderful to work with, very prompt in responding to my requests, very helpful with suggestions. I would recommend them to everyone, they are the best!
Dianne B., customer since 2012
- Alysa Garrigues reviewed Northwest Insurance Group
Aug 26, 2016
Great customer service. Prompt attention. John is very easy to work with and he is like a good friend.
Alysa G., customer since 2009
- Edward Wardian reviewed Northwest Insurance Group
Aug 26, 2016
John and his team are exceptionally organized and personal in their service. If they cannot offer the right package they give me other professionals who meet our needs. They look out for our best interest as the priority and highly organized. Great service.
Edward W., customer since 1994
- Kevin Delashmutt reviewed Northwest Insurance Group
Aug 26, 2016
I have had all of my properties, autos, and boats insured through John's agency for over 20 years. I stay insured with NW because of their great personal service, reasonable rates, and the phone number is easy to remember. .
Kevin D., customer since 2003
- Richard Ross reviewed Northwest Insurance Group
Aug 26, 2016
Always responsive and very friendly. Knew a great deal about your products.
Richard R., customer since 2009
- Danny Dodd reviewed Northwest Insurance Group
Aug 25, 2016
Fast thorough service and able to answer all my questions and fulfill me needs same day when necessary. With me that's most of the time.
I have recommended NW ins Group to several people already and will continue to do so!
Thank you, you help relieve some stress from my life.
Sincerely, Danny Dodd Good News Gutters NW
Danny D., customer since 2014
- Christopher Gohde reviewed Northwest Insurance Group
Aug 25, 2016
Your staff is friendly and knowledgeable! Have made my insurance needs easy.Also like I can stop by and talk to somebody in person if I need to.
Thanks!
Christopher G., customer since 2009
- Kelly Stahr reviewed Northwest Insurance Group
Aug 24, 2016
I like working with someone I know and can trust!
Kelly S., customer since 2016
- Cynthia Lysen reviewed Northwest Insurance Group
Aug 24, 2016
You take care of this information so I don't have to do so. Your recommendations are timely, appropriate and always save me money without compromising my coverage.
Cynthia L., customer since 2013
- Jesse Dean reviewed Northwest Insurance Group
Aug 24, 2016
You're team is awesome! I work with some challenging contractors and you are always prompt, responding to their requests.
Jesse D., customer since 2009
- Anonymous reviewed Northwest Insurance Group
Aug 23, 2016
NWI provides great service when I have questions regarding my policy.
Customer since 2007
- Michael Zillinger reviewed Northwest Insurance Group
Aug 19, 2016
Always responsive to my needs and always helpful!
Michael Z., customer since 2008
- Lyn Wiltse reviewed Northwest Insurance Group
Aug 19, 2016
Your staff has consistently been extremely responsive over the years to my requests for certificates of insurance, as requested by clients. Communication with them, over phone and email has been friendly, understanding, and completely professional in every instance. I know I am being well taken care of. This allows me to keep my focus on the business itself. And that's good for business!
Many thanks,
Lyn Wiltse, President, PDSA Consulting
Lyn W., customer since 2008
- MMel W. reviewed Northwest Insurance Group on Yelp:
Aug 19, 2016
★★★★★
NW Insurance meets all of my needs and always steps in to help me with any issues that arise with my insurance. I use them for auto, home, and business and have found them to truly have my best interest in mind....
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- David Sherin reviewed Northwest Insurance Group
Aug 18, 2016
Beside the fact that you take good care of our insurance needs, you always greet us as friends and are pleased that we called.
David S., customer since 2008
- Anonymous reviewed Northwest Insurance Group
Aug 18, 2016
The little fender/bender was handled quickly. Thank you.
Customer since 2008
- Anonymous reviewed Northwest Insurance Group
Aug 18, 2016
When I need to assistance, or a question answered there is always someone knowledgeable available. Always prompt and thorough.
Customer since 2007
- AAndy N. reviewed Northwest Insurance Group on Yelp:
Aug 18, 2016
★★★★★
We've used Northwest Insurance Group for many years now. Elizabeth is great. She's always quick to respond and a pleasure to work with....
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- Christina McDonell reviewed Northwest Insurance Group
Aug 18, 2016
Personalized service, attention to detail, caring staff!
Save me money, great advice, & keep us personally and our multtiple properties protected.
Christina M., customer since 2007
- Nick Aquino reviewed Northwest Insurance Group
Aug 17, 2016
We have been with Northwest Insurance for some years now and we have received excellent service from them. W have group policies and are impressed by the high quality of service we receive with each one. We give them an a++
Nick A., customer since 1998
- Terrill Harrington reviewed Northwest Insurance Group
Aug 16, 2016
I always appreciate the customer service of my local agent.
Questions and concerns have always been handled quick and professionally.
Terrill H., customer since 2006
- Cathy Thompson reviewed Northwest Insurance Group
Aug 16, 2016
It's always quick and easy to get questions answered.
Cathy T., customer since 2015
- Carol Paasch reviewed Northwest Insurance Group
Aug 16, 2016
Friendly, helpful--answers all inquiries promptly.
Carol P., customer since 2010
- Paige Hanley reviewed Northwest Insurance Group
Aug 15, 2016
Every single interaction I've had with someone at Northwest Insurance has been singularly helpful, kind, and personal. You make me feel like I'm your only customer. I happily recommend you to anyone that will listen.
Paige H., customer since 2014
- Edmund Swaya reviewed Northwest Insurance Group
Aug 12, 2016
Always responsive and helpful! A great combination.
Edmund S., customer since 2014
- Anonymous reviewed Northwest Insurance Group
Aug 12, 2016
Always going above and beyond to find the best deals for your clients! Awesome!
Customer since 2001
- John Altheide reviewed Northwest Insurance Group
Aug 11, 2016
John and his staff are very knowledgeable about policies, coverages and have been very helpful over the years. The best part is how friendly they are when you call in. It feels like family. Thanks!
John A., customer since 2007
- Rosette Jolis reviewed Northwest Insurance Group
Aug 11, 2016
You are always there for us with a quick response time and thoughtful answers to our questions.
Rosette J., customer since 2005
- Anonymous reviewed Northwest Insurance Group
Aug 11, 2016
You and your staff have always been very helpful whenever we've had questions or concerns about our coverage. Thank you!
Customer since 2010
- Deborah Driver reviewed Northwest Insurance Group
Aug 10, 2016
Always responsive and friendly. Help us make our varied insurance needs easy to understand. Excellent customer service even with us living in Olympia!
Deborah D., customer since 2013
- Anonymous reviewed Northwest Insurance Group
Aug 09, 2016
You took the time to compare insurance rates with various providers and were able to successfully find the BEST coverage for the LEAST price.
Customer since 2004
- Thomas O'Brien reviewed Northwest Insurance Group
Aug 09, 2016
Always quick responses to queries to get what I need done quickly. I like not having to swirl on getting stuff done and I don't have to with NW insurance Group.
Thomas O., customer since 2004
- Mark Ridao reviewed Northwest Insurance Group
Aug 09, 2016
Northwest Insurance Group has great people who want to help you have the best insurance rates, educate you in anything insurance related, and just be there like a friend to listen to your situations and help you resolve any issues that come up with your home, auto, life insurance.
I recommend them to friends and family every time they ask "Who is your insurance agent".
Mark R., customer since 2007
- Bill Mangan reviewed Northwest Insurance Group
Aug 08, 2016
Very professional, friendly and competent. I have been a client for years.
Bill M., customer since 2003
- Anonymous reviewed Northwest Insurance Group
Aug 05, 2016
Marla is always responsive, understanding, and there never seems to be any communication break downs.
Customer since 2004
- Anonymous reviewed Northwest Insurance Group
Aug 04, 2016
I really appreciate how friendly and responsive your group is when I have questions or changes to our policies.
Customer since 2002
- Scott Wittstock reviewed Northwest Insurance Group
Aug 03, 2016
We use Northwest Insurance Group for both personal and business (Fidelis Communications) insurance needs. Here is a brief list of why I think Northwest Insurance Group is great:
Staff - Friendly, Efficient, Informative and knowledgeable.
John (Owner) has been a great trusted advisor and advocate for Fidelis Communications.
Scott W., customer since 2011
- Kelli Henderson reviewed Northwest Insurance Group
Aug 03, 2016
John Moore and his team are responsive, resourceful, friendly, pro-active and take care of both our business and personal insurance needs. We highly recommend them!
Kelli H., customer since 2015
- Steve Mehl reviewed Northwest Insurance Group
Aug 03, 2016
It is nice to have all the insurance under one company and one I can trust.
You also work for me to keep my rates as low as possible
Thanks
Steve M., customer since 1985
- Anonymous reviewed Northwest Insurance Group
Aug 03, 2016
Friendly personalized service and always easy to get the info or help needed!
Customer since 2007
- Afshin Soltanzadeh reviewed Northwest Insurance Group
Jul 30, 2016
You and your team are always there when I needed help! with your prompt return call and satisfying results.
Afshin S., customer since 2016
- Melanie Wells reviewed Northwest Insurance Group
Jul 29, 2016
NW Insurance meets all of my needs and always steps in to help me with any issues that arise with my insurance. I use them for auto, home, and business and have found them to truly have my best interest in mind.
Melanie W., customer since 2005
- Anonymous reviewed Northwest Insurance Group
Jul 28, 2016
In my opinion, everyone is so helpful and have great professional customer service.
Customer since 2000
- Anonymous reviewed Northwest Insurance Group
Jul 27, 2016
Quick and easy paperwork, descriptions, and smooth transition from one policy to another. I appreciate not having to sink a lot of time into this project when I have so much going on to run a company on a daily basis.
Customer since 2016
- Anonymous reviewed Northwest Insurance Group
Jul 27, 2016
Ruth was super responsive, thorough and kind. A pleasure to work with.
Customer since 2016
- Andrew Shafer reviewed Northwest Insurance Group
Jul 26, 2016
Marla made it very easy for me to pick the right policy for me and move forward with it. Low stress, no headaches. Buying process was smooth and simple.
Andrew S., customer since 2016
- Suzanne Laurent reviewed Northwest Insurance Group
Jul 23, 2016
Your promptness, knowledge and willingness to help me as quickly as possible helped me to cut my insurance cost in half! Thank you!i! You can use this publicly and use my name
Suzanne L., customer since 2004
- Nancy Savage reviewed Northwest Insurance Group
Jul 22, 2016
Ruth has been amazing to work with.
Nancy S., customer since 1984
- Anonymous reviewed Northwest Insurance Group
Jul 21, 2016
I came to you after a very frustrating experience with another Safeco provider who quoted me much higher rates and refused to bundle all my insurance needs under one provider (Safeco, in this case). He gave me multiple sheets of paper with chicken scratch all over them, but never could explain the coverage clearly.
In frustration, I sought out your company based on a yelp recommendation. Marla Hoecker was so helpful, organized and direct, offering several options, clearly explaining the costs and coverage for each. In a short time I was holding a plan for house, rent, car and umbrella policies that was far more protective and cost effective than anything I received from the other broker. Thank you.
Customer since 2015
- Anonymous reviewed Northwest Insurance Group
Jul 19, 2016
Agent is always very helpful and easy to reach when I have questions
Customer since 2013
- KKatherine B. reviewed Northwest Insurance Group on Yelp:
May 20, 2016
★★★★★
This review is for our agent Ruth who has been extremely helpful with any question and issue we have ever had.She is responsive to emails and phone calls and had quickly dealt with anything we have needed.Thanks Ruth!...
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- IIlya O. reviewed Northwest Insurance Group on Yelp:
Feb 01, 2016
★★★★★
I worked with Marla and she is amazing! Love this company. Would recommend to anyone seeking insurance of any kind. Personally I used them for commercial insurance and they rock. I will continue to recommend them to anyone!...
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- BBrian U. reviewed Northwest Insurance Group on Yelp:
Apr 14, 2015
★★★★★
I want to commend Ruth Sarvis at the Northwest Insurance Group. I recently had my homeowner's policy cancelled by PEMCO (in spite of their media hype, they are NOT a lot like you), and I was casting around for a competent and honorable insurance broker. Ruth has been gracious and super-helpful, and definitely surpassed my expectation...
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- TTom O. reviewed Northwest Insurance Group on Yelp:
Jul 22, 2014
★★★★★
I've been using NW Insurance group for over 10 years now and they are the best. The minute I submit a question or need something, I get a prompt professional and complete response. Even if I don't get back to them right away, they follow-up in a professional manner insuring that I am fully covered and taken care of. I have referred f...
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- SSeattle C. reviewed Northwest Insurance Group on Yelp:
Feb 24, 2014
★★★★★
John is an excellent agent. He picked up my account after another agent in the group dropped the ball, and it's been a great customer service experience ever since. John promptly answers questions and also provides referrals if you have insurance needs that his agency doesn't cover. I have recommended friends to John and they also th...
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- MM W. reviewed Northwest Insurance Group on Yelp:
Nov 14, 2013
★★★★★
John Moore is a great guy to work with, we've insured a number of properties and businesses with him, and would enthusiastically recommend his company. (And I'm generally very skeptical of insurance products)...
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- SSeth G. reviewed Northwest Insurance Group on Yelp:
May 29, 2013
★★★★★
Not sure what the deal is with these guys, but they have just about the best customer service of any company I've ever dealt with. Answer the phones immediately, totally quick, totally helpful. I've moved three times in the last year (don't ask) and talking to them is always by far the easiest part of the move. Amazing group....
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- CC E. reviewed Northwest Insurance Group on Yelp:
Apr 23, 2013
★★★★★
These guys are the BEST. I needed some critical documentation to get my permit application submitted and called John at the very last minute (of course) before I had to leave for the DOT and poof! Like magic, he was able to take care of me immediately. So very helpful. I don't get a day off during the week very often, and if I hadn't...
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- AAndy M. reviewed Northwest Insurance Group on Yelp:
Apr 06, 2013
★★★★★
Insurance is more than just shopping for the best premium. That's important, of course, but if you ever had a claim, you know how complex it can be navigating the maze of coverage, deductibles, police reports, adjusters, estimates; it can be a nightmare that keeps you awake at night. That's where John excels. He understands the pr...
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- JJake V. reviewed Northwest Insurance Group on Yelp:
Apr 04, 2013
★★★★★
John is extremely detail-oriented and very on top of it. Like another review said, like night and day compared to other agents I've dealt with. He has the unique experience of having worked as an underwriter in the past, so really has the full insurance wisdom of both agency and operations. What a great place and they really couldn't...
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- LLance C. reviewed Northwest Insurance Group on Yelp:
Nov 08, 2012
★★★★★
John at Northwest Insurance Group is like night and day compared to my old insurance people. My old insurance very much made me feel like a number. Here your treated like a human being with individual needs. John is forthright with info, happy to answer questions, and enthusiastic about helping. I only wish all business people I deal...
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- BBridget J. reviewed Northwest Insurance Group on Yelp:
Sep 06, 2012
★★★★★
I couldn't have asked for a more expedient and professional experience. I was quoted immediately with all the variations I requested and executing the policy was even easier. These guys know what they are doing, give great service and will have my business forever....
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- AAndrew M. reviewed Northwest Insurance Group on Yelp:
Jul 02, 2012
★★★★★
I actually tracked Tracy Lake down from her former employer; she came highly recommended from my friend, and after going over options and chatting with her for upwards of an hour, it was obvious why. She very clearly explained some of the options I was unsure about, and explained some of the differences between the various options. W...
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- KKathy N. reviewed Northwest Insurance Group on Yelp:
May 28, 2012
★★★★★
I was amazed at the quick response I received after sending an email inquiry about changing agents to Northwest Insurance Group. I had barely hit the Send button when my phone rang to see what my needs were. I was changing agents due to not being able to get a response for weeks from my current agent. John at NW was able to quote som...
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- CC C. reviewed Northwest Insurance Group on Yelp:
Feb 24, 2012
★★★★★
Northwest Insurance Group is two things - Great Great Service & Great Prices. I just converted another policy from All-State to them after All-State rewarded me for 10 years of perfect payments and no claims with a 20% increase.Seriously these folks run the business with old school value added services and I'm still getting better pr...
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- AAaron R. reviewed Northwest Insurance Group on Yelp:
Jan 28, 2012
★★★★★
Northwest Insurance Group has always been accommodating and quick at answering my insurance needs for business and personal. I will always recommend John and his team....
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- Bben b. reviewed Northwest Insurance Group on Yelp:
Dec 07, 2011
★★★★★
I've had nothing but positive experiences with Northwest Insurance Group. After helping me find a new policy, John and his team followed through and were patient and accommodating during the switchover to the new policy. Glad to recommend them to friends and family alike!...
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- PPai P. reviewed Northwest Insurance Group on Yelp:
Jun 09, 2011
★★★★★
It really doesn't get better than NW Insurance Group.I had no idea an insurance agent group can be this good. I've come across many types of agents and I've almost lost faith in the insurance industry in general, until I found NW Insurance. These folks actually work WITH and FOR you. Extremely professional, responsive, and consistent...
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- PP L. reviewed Northwest Insurance Group on Yelp:
Apr 01, 2011
★★★★★
The folks at NW Insurance Group are hands-down simply terrific. They're fast, efficient, helpful, knowledgeable and thorough. John Moore (as well as others at the office) have always been responsive to our needs. They promptly return phone calls and emails, and have advised us both on insurance for our small business as well as our h...
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- SStory M. reviewed Northwest Insurance Group on Yelp:
Mar 29, 2011
★★★★★
This place is the whole package! I heard of these guys through a good friend. So when I was buying a house, I thought I'd call them just to humor my friend. I emailed the owner John, and he contacted me immediately. He gathered some pertinent information in order to procure a number of quotes. John is courteous, friendly and knowledg...
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- DDreamscapes Landscaping reviewed Northwest Insurance Group on Google:
Apr 16, 2022
★☆☆☆☆
used to use them, but the office staff dropped the ball and then gaslit me when I asked what happened. So I found a different agent and am much happier....
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- JJacob Ford reviewed Northwest Insurance Group on Google:
Aug 18, 2019
★☆☆☆☆
I called the office one afternoon to discuss a theft claim. Upon giving my information I was told that my policy was not paid for the year, despite having called three weeks prior to give payment info for that auto policy. The ladies in the office said they sent me an email and called when the payment method would not go through, but...
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View ReplyOwner:Aug 18, 2021
Jake, there are always two sides to every story. Please allow me to apologize for the unsatisfactory experience you had when you called us yesterday. We will help you any way we can to transition your business to an agency or insurance company you feel is a better fit for your insurance needs. We sincerely wish you the best.